Job Title:  Administrative Assistant, Customer Response Company Name: Bombardier Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Administrative Assistant, Customer Response will thrive and grow into a great product or customer experience. Your ideas are our fuel.   Key Duties and Responsibilities: Coordinate meetings, appointments, travel reservations and organize business trips. The Administrative Assistant, Customer Response will act as a liaison between senior management, management, employees, and external stakeholders. Produce and distribute letters, documents, presentations, and reports that require an extended knowledge of Microsoft Office software. Support and coordinate the region’s governance process. Compile and update reports on departmental activities. The Bombardier Administrative Assistant, Customer Response will also assist in managing the Director’s calendar and mail box, and follow-up on any actions and activities. Maintain and follow-up on all monthly expenses, billing, organizational charts, and other special projects that may occur. The Bombardier Administrative Assistant, Customer Response will also process expense claims for the Customer Support team. Budget oversight, ensuring departmental expenditures and travel comply with policy guidelines. Support with arrangements and coordination of meetings and events in the region (Customer Events, Airshows, Technical Briefings, All-Employee meetings, etc.). Occasional international travelling may be required.   Qualifications, Skills and Experience:   The Bombardier Administrative Assistant, Customer Response must hold a College Degree in business administration, finance or the equivalent. At least five years of relevant experience. Excellent verbal and written communications skills in English. Proficient with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). Previous experience with SAP and knowledge of invoicing modules in SAP. The Bombardier Administrative Assistant, Customer Response should have previous experience within aviation and familiarity with aviation vocabulary. You are very organized, able to manage time effectively, and can demonstrate a high degree of autonomy when accomplishing you tasks. You have proven capability to build and maintain professional relationships, and demonstrate strong communication skills. Desirable organizational skills: flexibility and adaptably, ability to solve problems, and facilitate discussions.