Job Title:  Customer Support Program Manager Company Name: Boeing International Corporation Location: Abu Dhabi or Dubai, United Arab Emirates (UAE)   Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers.   Job Summary:  The Customer Support Program Manager will service the Boeing Global Services customer support organization and serve as a Customer Program Manager for customers in the Middle East region – airlines and non-airlines. This position, based in Dubai or Abu Dhabi, will be part of a high performing team of professionals, with up to 10% travel required. The Program Management team executes all complex programs sold, leads process and metric development and documentation, and supports leadership and the customer account management team.   Key Duties and Responsibilities:  Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Responsible for customer account health and providing world class customer support. Collaborates with customer to determine specific needs and recommend potential solutions. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Answers customer phone calls and responds to customer requests via electronic and other media. Uses multiple Boeing computer systems in a fast paced high stress environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation. Responds to customer and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors performance metrics. Interfaces with customers and internal Boeing resources.   Qualifications, Skills and Experience:   The applicant must have relevant qualifications and experience

Job Title:  Real Estate Project Management Company Name: Boeing Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Real Estate Project Management supports Real Estate transactions and project management activities for the India/Middle East/Africa Region reporting to Real Estate Region Leaders and Company Partners.  The incumbent will be tasked with planning and Real Estate, Real Estate Project Management with primary function for Major Projects >$10M, Acquisition, Disposition and Lease Transaction, Support to Planning initiatives, NDA's, Special Studies, Municipality Interface for Acquisitions / Dispositions, Land Use Management and Compliance, Governance Boards, Financial Modeling, Transaction Performance over-site for Real Estate Service Providers.     Key Duties and Responsibilities:   Acts as a company subject matter expert and external spokesperson on real estate project management assignments. Manage and negotiate real estate project management transactions related to acquisition or disposition of real property assets. Implements due diligence activities including survey, title, environmental studies, site and facility plans, and entitlement conditions providing solutions to a variety of development project issues. Applies current real estate leasing and development principles, concepts, practices and standards. Negotiates Lease or sublease of real property terms and conditions, renewals, licenses, access agreements and other related real estate form of transactions. Manage property managers, brokers and other real estate service providers. Develops solutions to complex project development and land use planning issues using extensive research, feasibility modeling and value engineering. Advises management on issues pertaining to real estate land use plans and objectives. The Real Estate Project Management contributes to the development of new real estate project management processes, concepts, practices and standards. Initiates and leads forecasting efforts. Manages complex projects within schedule and budget. Anticipates milestones in pursuit of project goals. Integrates and presents proposals to stakeholders and sponsors. Communicates approved plan to implementation team. Prepares and maintains master site facility plans. Leads space management initiatives and contribute to systems implementation. Analyzes regional or site business scenarios and strategies to develop proposals and plans. The Real Estate Project Management leads regional or company-wide studies in support of proposals and plans. Performs site analysis, evaluates site capabilities, manufacturing processes and technology forecasts and incorporates these into asset use strategies. Interacts with internal and external organizations, senior level management and government agencies to identify and assess impact to the business operating plan. Prepares business case analysis. Leads the creation of long- and short-range tactical plans.   Qualifications, Skills and Experience: The applicant must hold a Bachelor’s degree and typically 10 or more years’ related work experience, a Master’s degree and typically 8 or more years’ related work experience or an equivalent combination of education and experience.  

Job Title:  Office Administrator Company Name: Boeing Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Office Administrator will support BCA operations in the United Arab Emirates. The position is based in Dubai.   Key Duties and Responsibilities:   Coordinates and processes domestic and international travel arrangements, monitors designated business traveler's logistics, generates expense reports and assists in reconciling corporate credit card charges to ensure timely and accurate reimbursement and verifies payments to corporate credit cards. Collects and compiles data to provide visibility of status for traveler's review and/or signature. Creates, edits and maintains electronic and written communication. Processes incoming and outgoing communication and correspondence to ensure proper dissemination of information. Prioritizes and schedules management-level employee time and availability for efficient use of resources. Manage calendars, coordinate meetings, teleconferences, WebEx meetings. Tracks and maintains designated conference room schedules for availability and efficient use of resources. Maintain database of contact people and organizations. Assist with coordination of leases, schools, relocation services, visas and travel. Plans the acquisition and maintenance of resources. Orders and maintains office supplies Manage phone calls and correspondence (e-mail, letters, packages etc.). Provide administrative support for the sales team. Other duties as assigned by management. Duties subject to change per management requirements. Works under general supervision and be flexible with working hours.   Qualifications, Skills and Experience: The applicant must hold a High school diploma; BSc/BA in office administration or relevant Three or more years of related experience. Experience in a similar position(s) and ability to provide professional administrative support to senior management and executives, including maintaining confidentiality, managing priorities, and meeting deadlines. Excellent organizational skills. Ability to Handle Confidential Information. Excellent English language reading, writing and speaking Willingness to learn and apply new skills Ability to work in a diverse environment, with colleagues in multiple time zones Excellent written and oral communication skills are required, as is the ability to work effectively in a virtual environment Proficiency of Microsoft Office applications (Word, Outlook, PowerPoint and Excel). A positive, constructive, and team oriented attitude is a requirement for this position with a high ethical and integrity standard.

Job Title:  Advanced Manufacturing R&D Engineer Company Name: Boeing   Location:  Abu  Dhabi, United Arab Emirates (UAE)   Job Summary: The Advanced Manufacturing R&D Engineer supports the execution of local Boeing Research & Technology (BR&T) - Middle East (ME) collaborative, advanced manufacturing research portfolio. Based in Abu Dhabi, the position reports to the Director of BR&T-ME.     Key Duties and Responsibilities: Develops, qualifies and certifies when necessary new materials, parts, and processes to meet requirements. Applies knowledge of Boeing parts, materials, and processes to assess, resolve and optimize product and process issues throughout the Boeing product lifecycle of components produced both internally and externally. Designs, develops, tests and qualifies manufacturing technology, machines and devices, tools, automation, robots, electrical parts and materials, electronic assemblies, computer and production systems to satisfy user requirements. Conducts failure analysis of materials, parts and processes and defines and implements corrective and preventative actions when necessary.     Qualifications, Skills and Experience:  The ideal candidate must hold a Degree and typical experience in engineering classification: Bachelor's and 5 or more years' experience, Master's degree with 3 or more years' experience or PhD degree with experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard. Previous experience with hardware/software integration and Linux would be highly regarded Knowledge and experience in developing and managing relationships with customers, stakeholders, suppliers, partners, government agencies, and peers to ensure products and services meet requirements. Working knowledge of technology and manufacturing readiness assessments and a fundamental understanding of Boeing business case evaluations is required. Detailed knowledge of Commercial Aircraft manufacturing and assembly processes is highly desirable. A background in composites detailed processing and structural assembly with an understanding of lean principles applied in daily production is also highly desirable.

Job Title:  Supply Chain Specialist Company Name: Boeing   Location: Dubai, United Arab Emirates (UAE)   Key Duties and Responsibilities: Enter, track and monitor customer orders, deliveries and returns using appropriate IT systems. Apply a good knowledge of dangerous goods procedure and IATA regulations. Monitor material location and take proactive measures to perform redistribution and stock rotation where necessary. Monitor supply chain data to ensure defined reorder points and demand quantities are met. Process material returned for repair by the customer and obtain necessary base passes for the movement of materiel. Coordinate and process documentation associated with repair items to monitor the movement of assets and components through the repair cycle. Work with our shipping agent to expedite inbound and outbound shipments. Respond to customer inquiries and coordinate delivery problem resolution. Act as customer liaison when required to ensure smooth running of the supply support program. Complete all necessary receipting and customer acceptance procedures for equipment provided on the Direct Commercial Sale contract between Boeing and the UAE Armed Forces   Qualifications, Skills and Experience: The ideal candidate must hold relevant skills qualifications and experience  

Job Title:  Regional HR Manager, Employee Experience - India, Middle East, Africa Company Name: Boeing   Location: Dubai, United Arab Emirates (UAE) Reports to: Regional HR Director   Job Summary: The Regional HR Manager, Employee Experience will lead a team of HR Employee Experience professionals across the region. The position works closely with, and leads the team in collaborating with other key groups in the Human Resources organization, namely HR Business Partners, the specialized HR Centers of Expertise and the HR Services groups, with a view to delivering high quality, seamlessly integrated HR support for the business, the employees and leaders in the Region.   Key Duties and Responsibilities: The Regional HR Manager will help set up and implement a set of global HR processes, launch an international Employee Experience HR team, and drive the global implementation of an HR technology platform Opportunity to join a dynamic, global team aimed at shaping the future of HR at Boeing to drive business value and a best-in-class employee experience Key member of the regional HR Leadership Team Opportunity to launch and lead Employee Experience HR team to drive effective delivery of HR programs and support in the following key areas: Employee development Employee performance Career development and growth Succession planning Employee onboarding and integration The disciplinary process Employee wellness Responsibility for aligning and integrating HR activities with other regional Employee Experience managers and global process leaders and experts Partners with International HR leadership team to help develop optimal HR support strategy, infrastructure and resources for the region Close partnership with Boeing International extended leadership teams, Regional HR Business Partners, the specialized HR Centers of Expertise, and the HR Services teams Help define standard HR work processes and implement them in the region, in line with all applicable laws and regulations Implement a system of HR metrics to measure progress on goals and understand effectiveness of support provided Work hand in hand with the HR Business Partners to help design and deliver the HR programs and actions necessary to support needs of the business in region Working closely with HR Centers of Expertise to provide input for the design of HR programs in specific areas (e.g., compensation or training), and to support the delivery of such programs Work in close alignment with the HR Services teams, help support the delivery of key HR services (e.g., recruitment, relocation support, benefits administration) Opportunity to influence implementation of new HR technology platform   Qualifications, Skills and Experience:  The applicant must hold a Bachelor's degree or recognized equivalent required, Masters’ degree in HR Management, Business or a related field preferred At least ten years of HR experience, including a minimum of 3 years of experience in managing/ leading an HR team Prior experience with an HR function transformation effort, including engagement with senior business and functional stakeholders is highly preferred. Ability to manage ambiguity and rapid change effectively Broad ranging prior experience in the implementation, delivery, operation and support for a full suite of HR programs within a large global organization Extensive previous HR experience, including a track record of managing/ leading high performing HR teams Previous experience of setting up work systems including standard processes and well developed metrics and measurement systems Previous strategic as well as tactical/operational expertise in delivering HR solutions Experience in delivering HR support and programs across borders and regions, specifically in India, Middle East and Africa Deep expertise in cutting edge HR management concepts and techniques Skills in data, metrics and managing performance delivery Proven business acumen Excellent verbal, written and presentation skills, high-impact communication style A high degree of cultural sensitivity, demonstrated ability to work effectively across boundaries, languages and cultures Knowledge of local statutory requirements and labor laws, including works councils, statutory documentation requirements and regulatory labor compliance laws and policies within countries in the region Building and leading high performing teams Ability to build strong relationships across all levels of the business, including senior leaders and executives Collaboration across organizational boundaries to deliver the final product

Job Title:  Driver Company Name: Boeing Location: Dubai, United Arab Emirates (UAE)   Key Duties and Responsibilities: With minimal supervision transports high level officials in a safe and timely manner between designated locations using various vehicles in the fleet. Maintains awareness of complex schedule transportation requirements and may need to communicate with multiple administrative personnel to coordinate vehicle and/or driver resources in the most efficient manner. The Driver must be aware of country traffic regulations. Becomes familiar with routes and access requirements to various locations. Maintains strict confidentiality on all conversations and information heard during transport assignments. Arranges for vehicle care and maintenance (i.e. oil change, tire rotation, cleaning etc.) based on service manual requirements and daily scheduled transportation needs. Coordinates major repairs with appropriate approving authority. Records mileage and expenses incurred during driving duties and reports to appropriate personnel for processing. Documents vehicle service records to track costs and maintenance of vehicles as well as to justify replacement of the vehicle at the appropriate time. Determines most appropriate route to destination by reviewing maps and performing dry runs. Maintains awareness of current road systems and conditions by monitoring news and traffic reports adjusting routes as necessary to avoid delays. May provide guidance to less experienced personnel on building layout and access requirements. Assist with placing large item in the trunk as well as carrying them. Assist in helping out within the BCA departments (i.e. labelling, shredding etc.). Duties subject to change per management requirements.     Qualifications, Skills and Experience:  The applicant for the Driver UAE Job placement should preferably have five years of driving experience English language reading, writing and speaking Positive and proactive working attitude and high ethical and integrity standard Willingness to learn and apply new skills Must have a current valid Driver’s License with a clean driving record Detailed knowledge of the area and locations Flexible with working hours based on business needs  

  Job Title:  Regional Global Benefits and HR Ops Coordinator Company Name: Boeing International Corporation Location: Dubai, United Arab Emirates (UAE)   Key Duties and Responsibilities: Coordinate and deliver employee benefits in country/region working with key partners such as HR Services, Global Benefits & HR Operations, Human Resources, Total Rewards, International Finance and Payroll. Activities include but are not limited to: Provide eligibility, enrollment, and participant support for new hire, life event, annual and special enrollments Deduction processing Eligibility and premium reporting Invoice coordination Employee communications Serve as the regional Global Benefits & HR Operations focal to oversee the benefits delivery process framework for the region and track opportunities for improvement. Represent the country/region for all global benefits delivery improvement activities. Serve as the regional focal for benefits suppliers under the guidance of Global Benefits & HR Operations and International Total Rewards. Audit supplier compliance to performance standards and report status. Establish implementation schedules and coordinate with internal organizations (e.g. communications, payroll, etc.) and suppliers to implement country/regional benefit additions and/or changes. Research, respond to, and resolve inquiries and problems of various complexities. Track and coordinate responses to employee inquiries using enterprise case management tools. Facilitate and coordinate functional sub team meetings as needed to address issues or service gaps. Provide employee benefits presentations, participate in benefits-related employee meetings, and coordinate with the appropriate individuals to ensure benefits-related written and electronic communications are up-to-date. Coordinate employee benefit data transfers with suppliers and internal customers. Validate and/or correct employee data and research and prepare ad hoc reports, as needed. Proactively collaborate and coordinate with key stakeholders, primarily International Business Integration Services, Human Resources, and International Total Rewards, on key initiatives and actions. Support the continuous improvement of employee services delivered in the country/region and support other regional activities, as required. Perform other duties as directed by Global Benefits and HR Operations.   Qualifications, Skills and Experience:  The applicant must hold a Bachelor's degree Six or more years' related work experience, a Master's degree and typically 4 or more years' related work experience. Previous experience working with data and analytics and building presentations using this data International employee benefits and HR experience Project and Process Management Skills Service Delivery Expertise including Employee Advocacy Developing, implementing or managing employee benefit policies and programs Previous experience with vendor management and oversight

Job Title:  Advanced Manufacturing R&D Engineer Company Name: Boeing Location: Abu Dhabi, United Arab Emirates (UAE)   Job Summary: The Advanced Manufacturing R&D engineer supports the execution of local Boeing Research & Technology (BR&T) - Middle East (ME) collaborative, advanced manufacturing research portfolio. Based in Abu Dhabi, the position reports to the Director of BR&T-ME.     Key Duties and Responsibilities:  Develops, qualifies and certifies when necessary new materials, parts, and processes to meet requirements. Applies knowledge of Boeing parts, materials, and processes to assess, resolve and optimize product and process issues throughout the Boeing product lifecycle of components produced both internally and externally. Designs, develops, tests and qualifies manufacturing technology, machines and devices, tools, automation, robots, electrical parts and materials, electronic assemblies, computer and production systems to satisfy user requirements. Conducts failure analysis of materials, parts and processes and defines and implements corrective and preventative actions when necessary.   Qualifications, Skills and Experience:   The applicant must hold a Degree and typical experience in engineering classification: Bachelor's and 5 or more years' experience, Master's degree with 3 or more years' experience or PhD degree with experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard. Previous experience with hardware/software integration and Linux would be highly regarded Good relationships with customers, stakeholders, suppliers, partners, government agencies, and peers to ensure products and services meet requirements. Working knowledge of technology and manufacturing readiness assessments and a fundamental understanding of Boeing business case evaluations is required. Detailed knowledge of Commercial Aircraft manufacturing and assembly processes is highly desirable. A background in composites detailed processing and structural assembly with an understanding of lean principles applied in daily production is also highly desirable.

Job Title:   Technology Integrator Company Name: Boeing    Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Technology Integrator supports the local Boeing Research & Technology (BR&T) - Middle East (ME) portfolio execution and reporting. Based in Dubai, the position reports to the Director of BR&T-ME. The position requires frequent interface with BR&T USA, International BR&T centers and other Boeing organizations. Two main areas of responsibility are identified: Technology integrator for the BR&T-ME portfolio. The activities will include, but not limited to the following: Establish and maintain Execution Plan Promote activities into Focus Program and compile Core/Focus activities Compile all Statement of Work, support preparation of the Business Process Review and help establish and maintain the Scorecard items Send weekly, and monthly reports. Prepare accomplishments lists Manage the Gate Reviews Support to program management of several projects in the UAE: Advanced manufacturing collaborative R&D Advanced Training collaborative R&D Data Analytics collaborative R&D   Key Duties and Responsibilities: Supports the delivery of upward reporting of BR&T- ME research execution, including 5-15 reports, quarterly accomplishments, Business Progress Review (BPR) preparation and Boeing International Scorecard reporting. Provides oversight and technical assistance to ensure cost, delivery and schedule compliance; collecting and analyzing partner progress data. Internal interfaces will include Business Unit and Boeing International representatives in our Middle East offices, BR&T- International Centers, BR&T- Global Technology leadership in the US and Subject Matter Experts (SMEs) supporting development of technology relationships. As a key BR&T-ME local representative to these organizations, development of strong working relationships will be required in order to assure timely progress of planned collaborative initiatives. Key to the successful execution of the strategies will be establishing relationships with aerospace and non-traditional technology and engineering organizations. This includes taking on the role of smart sensor which means that the individual will need to develop a thorough understanding of the engineering and technology needs of the Boeing enterprise and of the capabilities of Middle East industry and government laboratories and facilities. The position will also develop and maintain a network across the Boeing Enterprise to support technology engagements and to present the most current information concerning Boeing to stakeholders. The jobholder will also work with leaders in Boeing Business Units, BR&T, Boeing International and other organizations who engage in the ME region to understand their objectives and provide technology support to help them successfully achieve these objectives. This position supports the development and implementation of the BR&T-ME technology strategy which underpins the broader Boeing Middle East strategy and requires teaming, partnering and working with key program partners and customers supporting a range of business development activities across the enterprise.   Qualifications, Skills and Experience:  The ideal candidate for the Boeing Technology Integrator UAE job role should hold a technical degree, advanced degree preferred with exposure to a wide range engineering and technology areas. An advanced degree in business and/or finance is desired A high level of business and or project management experience and skills (e.g. Post-graduate business qualifications and significant relevant experience) Previous experience commensurate with that typically gained over 3 years in an industrial and research and development environment Requires demonstrated technology partnering experience and capability; ability to understand and communicate with technical experts over a wide range of technologies and engineering disciplines; has sensitive to the unique requirements of working in a Middle East culture; ideally with experience working in the Middle East Prior exposure and experience in developing comprehensive Integrated technology projects that could lead to production/commercialization Fluent Arabic and English languages. Only university degrees from universities that have proper accreditation in the country of issue/or well recognized international organization will be considered as valid.