Job Title:  In- Store Trainer - Coldstone Creamery Company Name: Miraqe General Trading LLC (Apparel Group) Location: Dubai, United Arab Emirates (UAE)   Job Summary: The In- Store Trainer - Coldstone Creamery is responsible to support the training mission by taking advantage of changing skills and quality development initiatives in order to train the Food and Beverage teams according to F&B values, policies and procedures   Key Duties and Responsibilities:  Conduct a training need analysis with the help of  Senior Trainer Ensure that a comprehensive and up-to-date F&B manual, as well as F&B policies & procedures and task breakdowns are available and that every restaurant receives a the updates. Coordinate that every new team member has absolved their training check list their second week of employment. Ensure that training attendance per team member is documented. Communicate and train on F&B standards and policies and procedures. Maximize employee productivity and morale within the brand and consistently maintain discipline within the F&B guidelines and local regulations. Presentation and Management: To ensure new joiners will practice the correct brand standards and procedures to maximize sales potential Ensures high standard of products and merchandising and maintenance amongst all staff Effectively communicates any changes in standards and procedures to all members of the team Ensure that each member follow the brand standards and procedures Health & Safety Uses or wears personal protective equipment or clothing as required Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone Knows, understands and follows safe work practices and procedures Ensures restaurants have a health and safety program in place Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented Conducts regular workplace inspections Enforces employee compliance in regard to the brand’s health and safety policies and procedures Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety Keeps the Area Manager, Operation Manager and General Manager informed on any conditions or practices that may pose a hazard to employees Makes recommendations for improvement to the brand’s health and safety practices and program   Qualifications, Skills and Experience: Effective Training Management Implementation. Ensure that all new joiners will be well educated about SOP Grooming; SOP Beverage Station SOP Soup and Sandwich Station; SOP Baking Station SOP Hospitality SOP Service Recovery

Job Title: Cleaner Company Name: Miraqe General Trading LLC Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Cleaner will take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition.   Key Duties and Responsibilities: Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc) Performing and documenting routine inspection and maintenance activities. Carry out heavy cleaning tasks and special projects   Qualifications, Skills and Experience:   The applicant must hold a High school degree Proven working experience as a cleaner Ability to handle heavy equipment and machinery Knowledge of cleaning chemicals and supplies Familiarity with Material Safety Data Sheets Integrity

Job Title:  Tailor Levi's Company Name: Apparel LLC Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Tailor Levi's will complete repair works, and alterations, to suit a customer’s needs. The customer will then come back to the shop for a fitting and to see if further alterations are needed. This job is provides a personal service to each client specializing in modifications and adjustments   Key Duties and Responsibilities: Be able to communicate clearly and provide a personal customer service Have the ability to work to deadlines Completing alterations to garments using a thread or sewing machine Adapting and developing existing designs Drawing patterns or altering existing patterns Pressing garments Perform other related duties as required   Qualifications, Skills and Experience:  The applicant should have relevant tailoring experience

Job Title:  Accounts Assistant Company Name: Apparel FZCO Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Accounts Assistant will be checking DPs of local and overseas of all Brands, checking and posting. Landed cost verification, variance report calculation and adjustment, posting GRN, checking inventory and purchased contra. Credit note and debit notes handling.   Key Duties and Responsibilities: Landed Cost Analysis: all shipping cost verify with proper documentation on due time. Variance report generation: Shortage and excess of good receiving on basis of actual receive and invoices doing in each and every DP. Timely Booking of all Import GRN Monitoring purchase contract GL (General Ledger) Accounts Resolving discrepancies/queries Plans and works excellence. Solving problems on time. Excellence capability of working within team as a team members and cooperation with subordinates, peers and seniors. Capable of understand others problems and demonstrates good coordination. Process adherence Analysis of all works and excellence on time management.   Qualifications, Skills and Experience:  At least two years of relevant experience  

Job Title:  Make Up Artist Company Name: Apparel LLC Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Make Up Artist is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager   Key Duties and Responsibilities: Possess knowledge of varied cosmetics products and accessories Maximize and contribute to sales within the store through demonstration of make-up techniques Educate customers on usage of various make-up accessories and innovate make up trends Demonstrate excellent make-up selling skills Recommend and link customer specific products Identify customer requirements and deliver excellent customer services Brand representation at the required standards with updated product knowledge and minimized stock loss Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping standards Handle the POS (Point of Sale) / Billing Counter Greet the customers and assist them in selecting the right product Must be presentable and well-groomed at all the times Tally money in the cash till, during the beginning and end of the shifts Process the payments by cash / credit cards / vouchers / automatic debits Issue receipts / refunds / change to the customers correctly Convert the window shoppers to ultimate buyers Promote the Club Apparel Loyalty Program of the company for repeat sales Flexible to work for extended hours during the Sale / Festival period Record the inventory inward / outward and maintain the report of the same Must be updated about the various brands of the group for suggestive selling to the customers   Qualifications, Skills and Experience:  Previous experience in retail sales and ideally have training in Cosmetology & Make Up with hands-on experience in beauty industry. Ability to demonstrate excellent makeup selling skills Excellent people skills coupled with creativity, energy and enthusiasm Excellent communication skills

Job Title:  Logistics Assistant Company Name: Apparel FZCO Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Logistics Assistant is responsible to provide support to the stores and the brand team as and when required and ensure smooth coordination with various departments in the group.   Key Duties and Responsibilities: Attention to detail in all the freight invoice checking/verification against the quote and duty against the value. Update the Master file for the freight and the duty payments and the other necessary details as required. Consolidate the invoices, HS Code Summary, DA & CO applications with all the correct and concise details. Book the shipments through various vendors at the best possible and available rate. Update overseas shipment file and coordinate for their clearance and accordingly plan delivery schedules. Collect the delivery orders from the various shipping lines and freight forwarding companies on time. Collect the certificates from the Chamber of Commerce. Support the stores with all the stationary, IT requirements at the store opening / closing. Coordinate with Club Apparel team for customer data, Marketing team for necessary graphic designs etc. Check and prepare the stock variance reports as and when requested. Follow-up for the Trade License with the legal department. Collect the daily purchase reports from the stores. Collect the master from the data entry team and compile various reports as required. Coordinate with the Accounts and Finance department for the voucher payments of the Principals. Handover the GCC related stock documents to the logistics department. Coordinate with the Inventory Control department for stock related issues. Prepare the MIS reports as required by the team. Prepare store visit reports and submit it on a regular basis to the superiors.   Qualifications, Skills and Experience:   The Logistics Assistant should preferably hold a High School Pass Valid MC License of UAE

Job Title:   Senior Crew - Coldstone Company Name: Miraqe General Trading LLC (Apparel Group) Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Senior Crew - Coldstone  is responsible for generating sales and deliver customer service at its best. The jobholder will support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.   Key Duties and Responsibilities: Hospitality and Guest Service Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures: Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.   Qualifications, Skills and Experience:  The applicant must hold a High School Diploma Possess complete information regarding all approved hygiene policy and standards Ability to present bills, take orders and deliver them to clients in a timely manner

Job Title:   Senior Hostess Company Name: Apparel LLC Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Senior Hostess is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.   Key Duties and Responsibilities: Hospitality and Guest Service Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Carries out the tasks given to him by his superior such as clearing the table and offering the beverages. Return objects to their original places and change the sheets. Proceeds to the billing on the cash register respecting the procedures. Has a perfect knowledge of the menu and the dish of the day. Ensures a perfect relationship with the other services. Applies the continuous professional formation and punctual. His poise will be irreproachable: standing up without kneeling without anybody order with clean hands and nails and dressed hair, discreet jewelry, no earrings for men and no colorful nail varnish, does not eat nor drink nor smoke in the working area. Respects the imposed measures of productivity, prices and other charges that should not exceed the limit fixed by the budget. Respects the preventive process to prevent accidents therefore keeps the floor dry. Respects the objectives fixed by the management of the company. Policies and Procedures The Senior Hostess also participates in and attends all store meetings and other related functions Follows all restaurant policies, procedures and standards Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the store Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Health & Safety Works in compliance with occupational health and safety legislation Knows, understands and follows safe work practices and procedures Uses or wears personal protective equipment or clothing as required Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone   Qualifications, Skills and Experience:   The applicant must possess a passion for providing extraordinary service Flexibility to work in a variety of shifts Demonstrated ability to work effectively within a team Ability to support guests and possess great Guest relations skills Ability to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance  

Job Title:   Videographer Company Name: Apparel LLC Location: Dubai, United Arab Emirates (UAE)   Key Duties and Responsibilities: The incumbent will be coordinating video shoots including transporting, setting up and operating equipment Review shooting scripts and raw material to create a shot decision list based on scenes’ value and contribution to continuity Trim footage segments and put together the sequence of the video Input music, dialogues, graphics and effects ,content if required Color correction, balancing audio, timing, pacing Create rough cuts and final cuts Ensure logical sequencing and smooth running Consult with stakeholders from production to post-production process Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency Helping to sustain and guide the creative process Strong understanding of social media and mobile content (Facebook, Instagram, YouTube, etc), with a curiosity to know more and keep up with the latest trends and platform updates Responsible for filming short-form editorial video Master use of current equipment and advises on future purchases. Integral in the process of maintaining the in-house video production studio by overseeing organization of space and equipment usage. Get involved in video editing, photography, graphics, and writing efforts for projects. Keeps updated on trends and news in the video space that could benefit Apparel Group.   Qualifications, Skills and Experience:  The applicant must hold a Bachelor’s degree in Videography or some other courses related to video production / Diploma courses in video production, videotaping, video editing and digital technology

Job Title:   Cleaner Company Name: Apparel FZCO Location: Dubai, United Arab Emirates (UAE)   Key Duties and Responsibilities: Emptying waste bins or similar receptacles, transporting waste material to designated collection points. The Cleaner will be sweeping floors with brushes or dust control mops. Mopping floors with wet or damp mops. Suction cleaning carpeted areas and “spot” cleaning carpets. Using electrically powered scrubbing and polishing machines to burnish, scrub, polish and spray clean floors (after receiving proper instruction and training). Using electrically powered pick up machines. To dust, damp wipe, wash or polish furniture, ledges, window sills, external surfaces of cupboards, shelves and fitments. To replenish consumable items (soap, toilet rolls, paper towels) if required within the contract. The jobholder will clean toilets, urinals, hand basins, sinks, baths, showers and drinking fountains. The use of chemical agents as directed by the Supervising Officer in the discharge of cleaning operations or maintenance procedures, after receiving proper instructions and training.   Qualifications, Skills and Experience:  The Cleaner should at least hold a minimum 10 Pass Ability to read and write basic English

Job Title:  Store Manager-Garage Company Name: Apparel Group  Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Store Manager-Garage will be tasked with ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Implement operating procedures at the store as per the company and Brand standards. The jobholder will promote the Loyalty Program of the company for maximizing loyalty and repeat sales. The incumbent will also provide feedback to the Area Sales Manager and Sales Manager with regards to employees and products   Key Duties and Responsibilities: Brief and guide the staff on achievement of the daily / weekly / monthly sales target Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensure minimal stock loss manage stockrooms Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Apply creative techniques to achieve / exceed the store sales target Ensure has the required stock levels to maximize the sales Weekly audit the store administration and resolve discrepancies if any Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Actively promote the Club Apparel Loyalty Program of the company for repeat sales Supervise the store and provide feedback to the Area Sales Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store operations responsibility Must be physically fit to stand for extended hours and heavy lifting   Qualifications, Skills and Experience:   The applicant must hold a BS degree in Business Administration or relevant field At least five years of experience at managing store in Retail Fashion Industry Knowledge of Arabic language is an advantage Powerful leading skills and business orientation Customer management skills Strong organizational skills Good communication and interpersonal skills

Job Title:   Shift Supervisor Company Name: Miraqe General Trading LLC (Apparel Group) Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.   Key Duties and Responsibilities: People Management Leads by example and demonstrates the importance of treating every team member and guest with respect Reacts immediately to issues requiring attention during the shift Provides ongoing, specific direction to team members Encourages an exciting and fun work environment while motivating team members to meet goals Trains, orientates and monitors new team members Reports to Store Manager on team member performance (positive or negative) Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members Responds to guest in a friendly manner while maintaining an appropriate sense of urgency Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management Complies with and enforces all Tim Hortons operating standards Ensures that all product and packaging is properly merchandised and stocked Responsible for shift cash procedures Maintains operational efficiency through use of the work schedule Supervises team members to ensure primary and secondary duties are completed Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) Keeps current on all new information (i.e., new product launched, promos and discount schemes) Supports the Store Manager in driving sales and transactions during their shift Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) Escalates to immediate superior any issues and or problems Health & Safety Knows, understands and follows safe work practices and procedures Uses or wears personal protective equipment or clothing as required Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering: Supervises and ensures that technical equipment in the stores are in working condition. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Receives payment by cash, credit cards, vouchers or automatic debits whenever required Issues receipts, refunds, or change to the customers correctly whenever required Maintains clean and orderly checkout areas   Qualifications, Skills and Experience:   The applicant should hold a High school/ diploma/ Bachelor’s in hotel management. At least two years’ experience as a supervisor Excellent communication and leadership skills Strong knowledge of products and heath safety measures Proven track record in customer service, effective marketing strategies and employee management

Job Title:   Service Crew (Several Fresher UAE Jobs) Company Name: Apparel Group Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Service Crew is responsible for generating sales and deliver customer service at its best. The incumbent will assist with the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.   Key Duties and Responsibilities: Hospitality and Guest Service: Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures: Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering: Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety: Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.   Qualifications, Skills and Experience:  The applicant should be a graduate of Hotel and Restaurant Management or any hospitality-related course. One year of related experience Ability to carry out required tasks in an accurate manner. Ability to maintain composure during rush hours. Ability to present bills, take orders and deliver them to customers in a timely manner Ability to deliver top quality customer service and assistance Ability to recommend meals, side orders, and deals to customers Possess good knowledge and understanding of menus and be willing to direct guests on how to make their choices from the menu Possess skills in proper handling of kitchen equipment