Job Title:   Administrator Networking Infrastructure Company Name: Wipro     Location: Dubai, United Arab Emirates (UAE)   Job Summary:   The Administrator Networking Infrastructure will handle first point escalation for all technical and process issues   Key Duties and Responsibilities:  Provide technical subject matter expertise wherever required Ensure proper communication and quick resolution as a crisis manager Plan and schedule Changes, Coordinating with different stakeholders Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement Carry out trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports Participate in business meetings with various stake holders on a need basis Take corrective actions based on the customer satisfaction surveys Work on the service improvement programs Effort estimation/reviews on need basis for new projects Training of new team members. Able to work on Knowledge acquisition and updates to related documents   Qualifications, Skills and Experience:  The Administrator Networking Infrastructure should have three to five years of related work experience Proficiency in English Language is Desirable Mandatory Skills: Networking Admin Monitoring and TT Tools, Infra Trouble shooting and Operations, Technical Support, Technical Support-Remote, Networking Admin Desirable Skills: Language Skills: English Language

Job Title:  Project Manager Big Data Analytics Company Name: Wipro  Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Project Manager will be responsible for end to end project management for the assigned project - includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. Project Manager span may be of 20 - 40 FTE (2-5 Project Leads)   Qualifications, Skills and Experience: The Project Manager Big Data Analytics should have five to eight years of related work experience Mandatory Skills: ITIL - Service Operations Desirable Skills: Resourcing and Operations Management Language Skills: English Language  

Job Title:  Administrator- IMS - Service Desk Infrastructure Support Company Name: Wipro Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Administrator- IMS - Service Desk Infrastructure Support should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager   Qualifications, Skills and Experience: Three to five years of related work experience Proficiency in English Language is Desirable Mandatory Skills: TIS Service Desk Language Skills: English Language

Job Title:  Administrator Networking Infrastructure Company Name: Wipro Location: Abu Dhabi, United Arab Emirates (UAE)   Job Summary: The Administrator Networking Infrastructure  will handle first point escalation for all technical and process issues.   Key Duties and Responsibilities: Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for major incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare weekly and monthly status reports. Actively participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents   Qualifications, Skills and Experience:  At least three to five years of experience Proficiency in English Language is Desirable Skills: Infra Project Management  Networking Core Monitoring and TT Tools, Infra Trouble shooting and Operations, Technical Support, Technical Support-Remote, Networking Admin  Desirable Skills: Language Skills: English Language

Job Title:  Lead Administrator Private Cloud Company Name: Wipro    Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Lead Administrator Private Cloud will act as a Single point of contact for the technical tower in front of the customer management.   Key Duties and Responsibilities: Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Carry out periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.   Qualifications, Skills and Experience:  The applicant should have five to eight years’ experience Proficiency in English Language is Desirable Mandatory Skills: Virtualization Cloud Infra Admin, Cloud-System Center, Cloud Orchestration Automation, Cloud Computing, IaaS Language Skills: English Language  

Job Title:  Associate Consultant ITIL-CM Company Name: Wipro    Location: Abu Dhabi, United Arab Emirates (UAE)   Job Summary: The Associate Consultant ITIL-CM will to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.   Qualifications, Skills and Experience:  At least five to eight years’ experience Proficiency in English Language is Desirable Mandatory Skills: ITIL Availability Management ITIL Ops, ITIL Service Rediness and Review, ITMS Tools Language Skills: English Language

Job Title:   Engineer - Security Intelligence-Analytics-Assurance Company Name: Wipro  Location: Dubai, United Arab Emirates (UAE)   Job Summary: The Engineer - Security Intelligence-Analytics-Assurance will be responsible for areas around Engineering, Global Infrastructure Services etc. You are expected to have a good practical understanding of technology and its application and be involved in implementation, integrated testing, debugging and documentation. You may be required to work as on-call support or in shifts.   Qualifications, Skills and Experience:  The applicant must have one to three years of related work experience Proficiency in English Language is Desirable Mandatory Skills: Application Assurance Security Basics, Application Assurance Desirable Skills: IT Governance and Risk Controls, Project Management Language Skills: English Language