Dec 09, 2017

Senior Brand Trainer Ralph Lauren (Arabic speaker)

  • Chalhoub Group
  • Dubai - United Arab Emirates
Full time Apparel, Fashion and Textile Jobs Education and Training Jobs

Job Description

Job Title:   Senior Brand Trainer Ralph Lauren (Arabic speaker)

Company Name: Chalhoub Group 

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Senior Brand Trainer Ralph Lauren will cover trainings around brand induction, brand strategy philosophy, product knowledge, merchandising, buying, retail operations, mystery shopping d hoc trainings may also be required. This position is internationally exposed dealing with Ralph Lauren head offices directly. The Senior Trainer is responsible for imparting knowledge and awareness by using best training practices. The trainer will research and gather materials on Ralph Lauren, and develop training materials as per needs. The Trainer supports the sales staff with on-the-job learning, as well as with monitoring performance and training needs analysis.  In partnership with Group L&D, the trainer will also provide all new hires an introduction to the Category and Brand within the first month of the new joiners start date.


Key Duties and Responsibilities:


  • Conduct training needs analysis to assess the needs of the Division
  • Create, communicate, coordinate & implement the training calendar for the year
  • Research and gather material, and work in collaboration with Group L & D in the development of training materials
  • Acquire product knowledge of new brands and train the team accordingly
  • Create brand awareness at the front liners level
  • Deliver the START program Category Training Day and Brand Training Days
  • Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques
  • Provide product training to retail brands
  • Monitor product training of the Delegation brands (for Gifts Own Concept)
  • Introduce interior design training related to category / products sold
  • Gather feedback from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participants
  • Conduct evaluations on the Learners and effectiveness of the learning materials and approaches
  • Recommend new learning materials and approaches to support the divisions needs
  • Participate in Group L&D training events and best practice development

PR & Marketing participation

  • Be part of the team during major events and in-store activities
  • Attend all important company social functions and opportunities where verbal selling of the Store and its brands can be effectively done.


Qualifications, Skills and Experience: 

  • At least four years of experience in training role within luxury fashion would be an advantage
  • Strong English communication skills
  • Arabic speaking is a must due to locations covered
  • Ability to build relationships cross functionally
  • Broad knowledge of retail operations
  • Good track record of delivering high class trainings


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