Dec 10, 2017

Guest Relations Executive / Hostess

  • Meraas
  • Dubai - United Arab Emirates
Full time Admin, Secretarial and PA Jobs Customer Service and Call Center Jobs Tourism, Travel and Hospitality Jobs

Job Description

Job Title:   Guest Relations Executive / Hostess

Company Name: Meraas

 Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Guest Relations Executive / Hostess will provide support to Meeras’ customers


Key Duties and Responsibilities:

  • The jobholder will meet and greet customers on arrival and take them to allocated table
  • Table allocation and efficient turnover of tables
  • Customer name and face recognition
  • Take the lead on large reservations, party inquiries, set menus and functions
  • Produce and catalogue function inquires, menus deposits and communicate information between FOH & BOH
  • Handle reservation enquiries (telephonic and web based) and deal with them in a timely, courteous and efficient manner
  • Opening and closing cash reconciliation
  • Responsible for cash flow control
  • Accurate handling of payment methods, including multi varied payment methods in a timely manner
  • Tasked with finalizing and closing EPOS payments, at IP terminals


Qualifications, Skills and Experience:  The ideal candidate for the UAE job should have one year of experience in a restaurant / hotel

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