Dec 11, 2017

Trade Sales Relationship Manager

  • Abu Dhabi Commercial Bank (ADCB)
  • Dubai - United Arab Emirates
Full time Accounting and Auditing Jobs Banking and Financial Services Jobs

Job Description

Job Title:   Trade Sales Relationship Manager

Company Name: Abu Dhabi Commercial Bank (ADCB)

Location: Dubai, United Arab Emirates (UAE)

 

Job Summary: The Trade Sales Relationship Manager will primarily develop and implement a trade marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximise potential selling opportunities; achieve financial targets for assigned segment and ensure customer satisfaction levels are maintained

 

Key Duties and Responsibilities:

  • Revenue Generation
    • Develop and implement a trade marketing action plan to target the corporate client base in UAE and manage the corporate client base from a trade finance perspective to achieve agreed financial targets
    • Collaborate with Treasury, Structured Trade, Investment Banking and operations to maximise potential selling opportunities and ensure that customer service levels are maintained
  • Client Servicing: Liaise with clients providing advice on complex trade transactions; new solutions, developments and emerging opportunities; solving/escalating problems/serious issues and cross selling other products to ensure their current and future needs are captured and serviced accordingly
  • Product Training: Provide trade sales skills, knowledge and training to support corporate relationship managers in increasing trade product sales
  • Policies, Processes, Systems and Procedures: Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
  • Self-Management : Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
  • Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

 

Qualifications, Skills and Experience:  

  • The applicant must hold a Bachelor’s Degree in Business or Accounts
  • Eight years of experience in trade finance marketing with experience in achieving revenue targets and knowledge of trade finance products, industry, freight forwarding, marine insurance and related law and practice
  • Microsoft Office (Word, Excel and PowerPoint)
  • Influence/Persuasion/Negotiation Skills
  • Financial Statements and Balance Sheets

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