Dec 28, 2017

Academic Administrator, Registry Jobs - Emirates Academy of Hospitality Management (EAHM)

  • Dubai Holding
  • Dubai - United Arab Emirates
Full time Education and Training Jobs

Job Description

Job Title:  Academic Administrator, Registry

Company Name: Emirates Academy of Hospitality Management (EAHM)

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Academic Administrator, Registry will assist in the efficient and effective running of the Registrar's office by providing support in general administration, scheduling, student record management, course registrations, attestations/ equivalency approvals. The post holder will assist the Registrar and the Assistant Manager Academic Government Relations in the day to day operations, and coordinate activities within the Academic Administration and Registry department.


Key Duties and Responsibilities:

  • Assist and process enrolment tasks, handle timetable updates, student change of programmes, clearance and graduation process, intercalations, withdrawals, support registration activities and data entry into the Student Information/Management Systems
  • Develop proficiency in the use of the Student Information/Management Systems as well as knowledge on academic policies and conduct one-to-one training with other SBU staff members
  • Organize exams logistics (printing, invigilation, contracts, seating plans, etc.)
  • Create and prepare reports, agendas and supporting documents for Examination Board, Faculty, Disciplinary, Admissions and Committee meetings and prepare the minutes after the meetings
  • Maintain the Student Information/Management Systems, record management system and produce letters to reflect the decisions of the Examination Board, Faculty, Disciplinary, Admissions and Committee meetings
  • Generate Trimester reports and transcripts
  • Support admissions/enrolment related enquiries and applications
  • Support the Admissions Officer and Registrar in the maintenance of the admissions/enrolment database and assist with the generation/circulation of regular admissions/enrolment reports
  • Coordinate student life cycle activities, including on-boarding and off-boarding processes and facilitate the preparations for and attend all EAHM events.
  • Assists in the preparation of the documents for audit purposes
  • Support the purchasing and inventory systems and processes
  • Assist with attestation/equivalency application process
  • Maintain a comprehensive filing system ensuring that documents such as the catalogues, audit reports, student handbook, student files etc. are easily accessible. Ensure that official changes are tracked and documented
  • Ensure that course materials are archived and organized by the end of every Trimester – handle all follow ups with the Faculty
  • Prepare for and support the orientation and induction for all new full/adjunct faculty and Registry team
  • Support the diary management of the Registrar and the Dean
  • Constantly seeks ways to improve processes within the academic administration and registry department to ensure more effective and efficient service to the students and faculty
  • Perform other related duties and special projects as assigned


Qualifications, Skills and Experience: 

  • Possess a High School diploma and 2 years’ post-senior secondary school education or equivalent and will possess a minimum of 1 year work experience which is directly related to the duties and responsibilities of an academic, HR or similar records management unit and/or hospitality/tourism organization.
  • Previous experience and/or knowledge in records management, data encoding would be viewed as highly desirable.
  • You will have good administration, communication, time management and organizational skills, as well as the capability to multi-task and strong attention to detail. Your interpersonal and customer service ability will be excellent.
  • Proficiency in MS Office is essential as are excellent communication skills in written and spoken English.

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