Company Name: Emirates Academy of Hospitality Management (EAHM)
Location: Dubai, United Arab Emirates (UAE)
Job Summary: The Academic Administrator, Registry will assist in the efficient and effective running of the Registrar's office by providing support in general administration, scheduling, student record management, course registrations, attestations/ equivalency approvals. The post holder will assist the Registrar and the Assistant Manager Academic Government Relations in the day to day operations, and coordinate activities within the Academic Administration and Registry department.
Key Duties and Responsibilities:
Assist and process enrolment tasks, handle timetable updates, student change of programmes, clearance and graduation process, intercalations, withdrawals, support registration activities and data entry into the Student Information/Management Systems
Develop proficiency in the use of the Student Information/Management Systems as well as knowledge on academic policies and conduct one-to-one training with other SBU staff members
Organize exams logistics (printing, invigilation, contracts, seating plans, etc.)
Create and prepare reports, agendas and supporting documents for Examination Board, Faculty, Disciplinary, Admissions and Committee meetings and prepare the minutes after the meetings
Maintain the Student Information/Management Systems, record management system and produce letters to reflect the decisions of the Examination Board, Faculty, Disciplinary, Admissions and Committee meetings
Generate Trimester reports and transcripts
Support admissions/enrolment related enquiries and applications
Support the Admissions Officer and Registrar in the maintenance of the admissions/enrolment database and assist with the generation/circulation of regular admissions/enrolment reports
Coordinate student life cycle activities, including on-boarding and off-boarding processes and facilitate the preparations for and attend all EAHM events.
Assists in the preparation of the documents for audit purposes
Support the purchasing and inventory systems and processes
Assist with attestation/equivalency application process
Maintain a comprehensive filing system ensuring that documents such as the catalogues, audit reports, student handbook, student files etc. are easily accessible. Ensure that official changes are tracked and documented
Ensure that course materials are archived and organized by the end of every Trimester – handle all follow ups with the Faculty
Prepare for and support the orientation and induction for all new full/adjunct faculty and Registry team
Support the diary management of the Registrar and the Dean
Constantly seeks ways to improve processes within the academic administration and registry department to ensure more effective and efficient service to the students and faculty
Perform other related duties and special projects as assigned
Qualifications, Skills and Experience:
Possess a High School diploma and 2 years’ post-senior secondary school education or equivalent and will possess a minimum of 1 year work experience which is directly related to the duties and responsibilities of an academic, HR or similar records management unit and/or hospitality/tourism organization.
Previous experience and/or knowledge in records management, data encoding would be viewed as highly desirable.
You will have good administration, communication, time management and organizational skills, as well as the capability to multi-task and strong attention to detail. Your interpersonal and customer service ability will be excellent.
Proficiency in MS Office is essential as are excellent communication skills in written and spoken English.
Dubai Holding is a global investment holding company which develops and manages a portfolio of companies focused on investments, financial services, real estate, specialised business parks, telecommunications, and hospitality. It is majority owned by Sheikh Mohammed bin Rashid Al Maktoum, the Ruler of Dubai, and the primary founder of Dubai Inc. Dubai ruler Sheikh Mohammed bin Rashid al-Maktoum chose Abdulla Al-Habbai as chairman.