Jan 05, 2018

Food & Beverage Supervisor - F&B Off Airport Careers - Emirates Flight Catering

  • Emirates Group
  • Dubai - United Arab Emirates
Full time Restaurant and Food Service Jobs

Job Description

Job Title:  Food & Beverage Supervisor - F&B Off Airport

Company Name: Emirates Flight Catering  

Location: Dubai International Airport, Dubai, United Arab Emirates (UAE)

Reports to: Assistant Food and Beverage Manager.

 

Key Duties and Responsibilities:

  • Ensure that all customers are provided with the best quality of food and service through cost effective and efficient management and continuous improvement of food items.
  • Ensure proper handling of Banqueting & Outside Catering functions as per EKFC Safety & Hygiene standards.
  • Ensure that customers are provided with excellent level of service at all times.
  • Ensure that cleaning schedules are met with in compliance with established Hygiene & Safety Standards.
  • Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon and provide the necessary guidance whenever required.
  • Comply with and practice EKFC Occupational Health and Safety Policy and procedures.
  • Demonstrated ability to identify and implement corrective actions arising from incident investigations
  • Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and execute all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.

 

Qualifications, Skills and Experience: 

  • The applicant should preferably hold a Degree in Hotel and Restaurant Management or equivalent qualification
  • High standards of verbal and written communication in English
  • Experience in a supervisory role in a 4-5-star banqueting hotel environment
  • Demonstrated ability to manage staff
  • Experience in staff rostering and allocation
  • Experience in generating monthly Sales Records
  • Ability to reduce food costs and increase revenue
  • Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards
  • A professional manner with the ability to work under pressure to meet targets and function schedule
  • Strong planning and organisational skills with the ability to multi-task and manage time effectively
  • Demonstrated ability to maintain constructive relationships with others
  • Ability to collaborate cross functionally and at all levels and team based approach including ability to positively manage conflict
  • High level of commitment to continuous improvement and adaptability to change
  • Support creativity and innovation by showing commitment to agreed initiatives

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