Location: Al Ittihad Road, Port Saeed, Dubai, United Arab Emirates (UAE)
Job Summary: The UAT Manager will plan and execute testing of digital channels projects and change request towards successful delivery.
Key Duties and Responsibilities:
Manage end to end planning and user acceptance testing for releases and new projects.
Develop and review UAT implementation plan and test scripts with the business and technical teams for alignment.
Manage the UAT cycles and consolidate testing feedback into defect trackers and communicate back to the development team.
Ensure new release addresses agreed closure of blockers and defects.
Analyze reported issues and failures reported by testers to determine if the issue is a defect, enhancement or user-error and prioritize the defect tracker accordingly.
Produce reports on UAT team findings, including not limit to defects, change requests and future enhancements.
Communicate with testers and their respective direct managers for ensuring that their time is allocated for required testing.
Ensure all required sign-offs in place for promoting tested changes requests and project deliverables to production.
Assist the delivery team in business requirement detailing and refinement.
Identify improvement areas for tested project scope and communicate to business for future considerations.
Qualifications, Skills and Experience:
The applicant must hold a Bachelor’s degree in engineering, computer science, or a related field with experience in software design and user acceptance testing
Experienced UAT analyst with minimum 8 years of experience in testing solutions (preferably for online and mobility projects); good understanding of UAE banking market and strong understanding of agile approach for proposition definition, development, testing and launch
Good communication skills (e.g. ability to create alignment across multiple stakeholders and seniority levels)
Strong problem solving skills (e.g. both conceptual and analytical)
Good judgment (e.g. ability to assess decision trade-offs in ambiguous situations)
Ability to multi-task and work on several projects simultaneously
Ability to prioritize work and operate under pressure to deliver against deadlines
Good analytical skills and attention to detail
Ability to build collaborative working relationships with project groups, business analysts and development teams
Commercial Bank of Dubai (CBD) has transformed into a progressive and modern banking institution. We are supported by a sturdy financial base led by a strong and stable management, as proven by our clients who have stood with us over the years. Today, we offer a full range of financial services to help our customers build and manage their finances.