Jan 10, 2018

Senior Customer Data Analyst Job Opportunities - Chalhoub Group

  • Chalhoub Group
  • Dubai - United Arab Emirates
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Job Description


Job Title:  Senior Customer Data Analyst

Company Name: Chalhoub Group

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Senior Customer Data Analyst should be an analytical and CRM focused person with working knowledge of OBIEE and SQL.


Qualifications, Skills and Experience:  

  • Extensive knowledge of database structures and data warehousing principles and have solid experience in SQL with the ability to ETL both structured and unstructured data from various sources; experience with SAP CRM, SAP BW and SAP Business Intelligence is highly preferred
  • Should have strong working knowledge on oracle OBIEE , Power BI
  • Should understanding and in command-line statistical analysis software (e.g. SAS, SPSS) – not compulsory
  • Should have good working knowledge of Applied Regression techniques - Multilinear, Logistic (both Binary and Categorical), Distributed Lags, Time Series, Generalized Linear models, Principal component regression
  • Excel at collaborating and solving problems in a cross-functional team environment
  • Have strong writing, data visualization and communication skills with the ability to communicate complex quantitative analysis in a clear, precise, and actionable manner to senior executives
  • High level of analytical skills in relation to campaign performance.
  • Substantial experience with the use of relational databases for data storage and analysis including fluency with using SQL for data extraction and management (MSSQL 2012, MySQL, etc.) and Microsoft BI tools (Excel Power Pivot, OLAP and MS Analysis Services 2012)
  • Interest and knowledge in business intelligence, business/program analysis and reporting is a must
  • Proficiency with Microsoft Office suite (especially MS Excel 2010) is a must
  • Results oriented individual with strong quantitative and analytical competencies
  • Ability to effectively manage multiple projects and tasks at the same time
  • Excellent written, communication and organizational skills
  • Ability to work with tight deadlines in an extremely fast paced environment
  • Experience dealing with large data sets would be an advantage
  • Knowledge of Statistical analysis tools like SAS and SPSS would be a plus
  • Previous experience in Business Intelligence department of ecommerce would be a plus
  • MS Office Suite (Excel – Capable of writing macros / Advanced formulas)
  • SAP – BW / CRM (UI)
  • SQL – Management Studio ( able to write codes)

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