Company Name: Emerald Palace Kempinski Dubai / Kempinski Hotel & Residences Palm Jumeirah
Location: Dubai, United Arab Emirates (UAE)
Job Summary: The Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of Rooms Division related departments (such as Front Office, Concierge, Guest Relations, Butlers) and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.
Key Duties and Responsibilities:
Actively participate in development and preparation of hotel’s strategic plan.
Preparation of budget and monitoring of revenues.
Profit and loss responsibility.
Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.
Optimize revenue by sales-promoting activities and collaborating with Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
Manage all operational tasks including their delegation and follow-up.
Re-evaluate work flows to improve and optimize organisation.
Implement and evaluate procedures and policies.
Communicate management strategy and targets to department heads and line staff and ensure implementation.
Pre-opening tasks and responsibilities for Emerald Palace Kempinski Dubai.
Qualifications, Skills and Experience:
The applicant must hold a Bachelor’s Degree within Tourism/Hospitality Management
Five years' of experience as Rooms Division Manager or Director of Rooms in a luxury hotel environment
Extensive knowledge of various departments in international luxury hotels
English – excellent oral and written skills
Very good knowledge of Microsoft Office applications
Excellent Opera knowledge
Excellent administration, planning and organizational skills
The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe’s oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.
Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.