Jan 29, 2018

Director of Rooms UAE Careers - Emerald Palace Kempinski Dubai / Kempinski Hotel & Residences Palm Jumeirah

  • Kempinski
  • Dubai - United Arab Emirates
Full time Admin, Secretarial and PA Jobs Customer Service and Call Center Jobs Tourism, Travel and Hospitality Jobs Management and Executive Jobs

Job Description

Job Title:  Director of Rooms

 Company Name: Emerald Palace Kempinski Dubai / Kempinski Hotel & Residences Palm Jumeirah

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of Rooms Division related departments (such as Front Office, Concierge, Guest Relations, Butlers) and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.


Key Duties and Responsibilities:

  • Actively participate in development and preparation of hotel’s strategic plan.
  • Preparation of budget and monitoring of revenues.
  • Profit and loss responsibility.
  • Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.
  • Optimize revenue by sales-promoting activities and collaborating with Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
  • Manage all operational tasks including their delegation and follow-up.
  • Re-evaluate work flows to improve and optimize organisation.
  • Implement and evaluate procedures and policies.
  • Communicate management strategy and targets to department heads and line staff and ensure implementation.
  • Pre-opening tasks and responsibilities for Emerald Palace Kempinski Dubai.


Qualifications, Skills and Experience:  

  • The applicant must hold a Bachelor’s Degree within Tourism/Hospitality Management
  • Five years' of experience as Rooms Division Manager or Director of Rooms in a luxury hotel environment
  • Extensive knowledge of various departments in international luxury hotels
  • English – excellent oral and written skills
  • Very good knowledge of Microsoft Office applications
  • Excellent Opera knowledge
  • Analytical thinking
  • Excellent administration, planning and organizational skills
  • Outstanding guest service skills
  • Budgeting experience

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