Job Summary: The Operations Control Analyst will successfully conduct reviews / oversight activities and provide updates to the OPS control head with regards to the effectiveness of the controls.
Key Duties and Responsibilities:
Understand key risks in the Business and operational processes.
Independently conduct Monthly / Quarterly / Semi Annual / Annual Reviews as per the Regional Review Calendar / Local DCFC.
Keeping track of all open corrective action plans resulting from the Ops Control reviews. Providing feedback to operations / branches / stakeholders on observations during the reviews to enhance in-country processes and control reviews so as to avoid occurrence of similar issues.
Keeping track of Open Corrective Action plans related to operations.
Ensure reviews are conducted in sync with RCCPM and TOMS Policy Requirements.
Review daily MIS reports on Nostro accounts and ensure items are liquidated on time .
Performing and updating of ORI / MCA in CITIRISK.
Assist in one-off reviews conducted as per Regional controls requirement.
Loss Capture System reporting for GCG Operations - UAE and Bahrain.
Qualifications, Skills and Experience:
The applicant must be a Graduate
At least seven years’ experience in areas related to operations, specifically in consumer banking.
Strong analytical skills in terms of good understanding of systems, processes and MIS in an operational environment.
Excellent inter-personal skills as the position requires influencing key units’ decision makers.
Effective time management skills
Effective communication within all layers and strong coordination skills
Strong knowledge on internal and external consumer operation processes
Maintaining Citi standards and ethics at all times
Arabic language skills are an advantage for this role
Competencies: Results oriented, assertive and attentive to details.
Citi is a global bank whose mission is simple: "We responsibly provide financial services that enable growth and economic progress." Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible