Job Summary: The Uniform Standards Officer will provide a seamless and customer focused services for Air Arabia Group’s Uniform Department; ensuring that the corporate image is continuously projected at the highest standard.
Key Duties and Responsibilities:
Lead junior staff team and guide them with day-to-day activities especially trouble points and situations that may require intervention in order to ensure smooth workflow
Maintain excellent relations with business partners, hubs and subsidiaries’, including coordination with stakeholder departments.
Generate statistical and logistical information with reference to issuances, inventory level, payroll purchases and consumption reports
Liaise with the Tailoring Team to identify correct fit; size requirements, made to measure stitching, minor alterations during uniform fittings and ensure compliance to the set standard of uniforms
Establish and maintain professional and effective relationships with business partners and Air Arabia Group staff and departments
Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved
Monitor generic email account regarding uniform backorders, late deliveries or unfulfilled requests and ensure to resolve them at the earliest without any delays
Identify and recommend continuous improvement/best practice activities in the area of reporting, information flow, business process and organizational planning to the head of department
Carry out duties and responsibilities as assigned by head of department
Qualifications, Skills and Experience:
The applicant must hold a Higher Secondary level qualification, Degree level is preferred
At least two years’ experience in a uniforms management or grooming standards related role, preferably within the Aviation / Hospitality industry
A minimum of 2 years’ customer service. Retail Operations and Fashion Merchandising will be an advantage
A minimum of 2 years’ as team leader or supervisory experience
Strong oral and written communication skills in English, Arabic would be an advantage
Numeracy and the ability to present data clearly and accurately
Excellent phone etiquette
Ability to listen closely, remain positive, document, set clear direction and manage workflow
Must be Computer literate, well versed with MS Office and has excellent command of Excel
How to Apply:
Please clearly mention in the subject line: AH18- USO-Uniform Standards Officer
flydubai, legally Dubai Aviation Corporation is a government-owned low-cost airline with its head office and flight operations in Terminal 2 of Dubai International Airport. The airline operates between a total of 95 destinations, serving the Middle East, Africa, Asia and Europe from Dubai.