Job Summary: The Security Coordinator - Quality will provide a support service to operation related issues in order to ensure compliance and consistency with security policies, the Airline Security Program (ASP) and Security Management System (SEMS). Collate record, analyse and assist in investigating, alerting and reporting all irregularities that may result in the non-conformity of the organizations Security Policy.
Key Duties and Responsibilities:
Support the security operations with regards to statistics, logistics, roster patterns and administration etc.
Conduct effective performance reviews, implementation of training/development initiatives and consistent application of company policy.
Maintain documents, manuals and records for auditing purposes, ensuring they are kept up to date.
Contribute in the review of standard operating procedures, contracts and other relevant documents that have an impact on operations.
Analyse and review quality issues including under performance, non-conformities, third party audits and findings within group security, investigate the root cause and recommend an appropriate course of action to the quality assurance and admin superintendent.
Undertake audits and provide recommendations to the security superintendent for approval and follow up on corrective action.
Provide admin and technical support to the team, raise e-workflow requests. Follow up, accept and verify procurements, purchases for the HQ and Operations and liaise with the relevant departments on any requirements for the department i.e. I.T., HR, procurement, suppliers.
Record, collate, analyse and report data that will support the administration activities, customer complaints and compliments.
Qualifications, Skills and Experience:
Previous experience as a Business Excellence Assessor and/or Quality Assessor.
The applicant must have 12 Years schooling or equivalent
Ability to write reports in a comprehensive manner and computer literate is a must
Security (General): 3+ Years
Experience in aviation, supervision and root cause analysis would be advantageous
Previous experience as a Business Excellence Assessor and/or Quality Assessor would be advantageous
Extensive knowledge and experience working with excellence frameworks such as Dubai Quality Award (DQA), European Foundation for Quality Management (EFQM), Sheikh Khalifa Excellence Award (SKEA), MRM Business Award (MRM).
Operations Experience in risk assessment would be advantageous
About Emirates Group: The Emirates Group is a Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport. The Emirates Group comprises Dnata, an aviation services company providing ground handling services at 17 airports, and Emirates Airline, the largest airline in the Middle East. Emirates Airlines flies to over 140 destinations across 6 continents, operating a fleet of over 250 wide-bodied aircraft. The airline has 170 aircraft on order worth US$58 billion.