Company Name: Miraqe General Trading LLC (Apparel Group)
Location: Dubai, United Arab Emirates (UAE)
Job Summary: The In- Store Trainer - Coldstone Creamery is responsible to support the training mission by taking advantage of changing skills and quality development initiatives in order to train the Food and Beverage teams according to F&B values, policies and procedures
Key Duties and Responsibilities:
Conduct a training need analysis with the help of Senior Trainer
Ensure that a comprehensive and up-to-date F&B manual, as well as F&B policies & procedures and task breakdowns are available and that every restaurant receives a the updates.
Coordinate that every new team member has absolved their training check list their second week of employment.
Ensure that training attendance per team member is documented.
Communicate and train on F&B standards and policies and procedures.
Maximize employee productivity and morale within the brand and consistently maintain discipline within the F&B guidelines and local regulations.
Presentation and Management:
To ensure new joiners will practice the correct brand standards and procedures to maximize sales potential
Ensures high standard of products and merchandising and maintenance amongst all staff
Effectively communicates any changes in standards and procedures to all members of the team
Ensure that each member follow the brand standards and procedures
Health & Safety
Uses or wears personal protective equipment or clothing as required
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Knows, understands and follows safe work practices and procedures
Ensures restaurants have a health and safety program in place
Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented
Conducts regular workplace inspections
Enforces employee compliance in regard to the brand’s health and safety policies and procedures
Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety
Keeps the Area Manager, Operation Manager and General Manager informed on any conditions or practices that may pose a hazard to employees
Makes recommendations for improvement to the brand’s health and safety practices and program
Qualifications, Skills and Experience:
Effective Training Management Implementation.
Ensure that all new joiners will be well educated about SOP Grooming;
The Apparel Group is a global fashion and lifestyle brand conglomerate residing in the crossroads of the modern economy - Dubai, UAE. The mercurial growth in the last 10 years has been it acquire a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole and Aldo just to name a few. Today the group caters to thousand of eager shoppers through its more than 580 stores, employing over 5500 multi - cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.