Job Summary: The After Sales & Repair Craftsman (M/W) you will provide hands on technical support and repair Chanel Fashion products making sound decisions with a focus on Clients, quality and inventory.
Key Duties and Responsibilities:
Technical Support of After Sales Service repairs
Perform repairs on Fashion products received from the Boutiques and Wholesale partners at Chanel Standards
Assess repairs individually and provide accurate inputs on the quotations for repairs to the After Sales & Repair Supervisor
Assist in requesting spare parts for workshop stock as well as parts of pending repairs
Monitor stock vs model stock provided by the After Sales & Repair Supervisor
Assist in the spare parts replenishment order requests
Process incoming spare parts – sort and organize spare parts & components
Assist in the spare parts inventory
Qualifications, Skills and Experience:
Five years of high quality luxury fashion products repairs.
Your capacity to anticipate and be proactive, strong sense of being detail oriented with a focus on high quality and being solution oriented will be real assets to succeed in this position.
Chanel S.A. is a French, privately held company owned by Alain Wertheimer and Gérard Wertheimer, grandsons of Pierre Wertheimer, who was an early business partner of the couturière Gabrielle Bonheur Chanel. Chanel S.A. is a high fashion house that specializes in haute couture and ready-to-wear clothes, luxury goods, and fashion accessories.