The Restaurant Reservations Agent will support other departments when needed to ensure optimum service to guests.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g., small print).
Enter and locate work-related information using computers and/or point of sale systems.
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Qualifications, Skills and Experience:
The applicant should possess relevant skills and qualifications
Marriott International, Inc. is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led by his son, Executive Chairman Bill Marriott, and President and Chief Executive Officer Arne Sorenson. Marriott International is headquartered in Bethesda, Maryland, in the Washington, DC metropolitan area. It has more than 5700 properties in over 110 countries and territories around the world, over 1.2 million rooms (as of September 2016), and additional 195,000 rooms in the development pipeline. Some of their popular brands include: JW Marriott, Ritz-Carlton, St. Regis, Bulgari Hotels & Resorts, Edition Hotels, The Luxury Collection, W Hotels, Delta Hotels, Marriott, Marriott Vacation Club (MVC), Sheraton, Autograph Collection, Design Hotels, Gaylord Hotels, Le Méridien, Renaissance Hotels, Tribute Portfolio, Westin, Courtyard by Marriott, Fairfield Inn by Marriott, Four Points by Sheraton, Protea Hotels by Marriott, SpringHill Suites by Marriott, AC Hotels, Aloft Hotels, Moxy Hotels, Marriott Executive Apartments, Residence Inn by Marriott, TownePlace Suites by Marriott, Element by Westin