The F&B - Operations Assistant will enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Qualifications, Skills and Experience:
The applicant should possess relevant skills and qualifications
Marriott International, Inc. is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led by his son, Executive Chairman Bill Marriott, and President and Chief Executive Officer Arne Sorenson. Marriott International is headquartered in Bethesda, Maryland, in the Washington, DC metropolitan area. It has more than 5700 properties in over 110 countries and territories around the world, over 1.2 million rooms (as of September 2016), and additional 195,000 rooms in the development pipeline. Some of their popular brands include: JW Marriott, Ritz-Carlton, St. Regis, Bulgari Hotels & Resorts, Edition Hotels, The Luxury Collection, W Hotels, Delta Hotels, Marriott, Marriott Vacation Club (MVC), Sheraton, Autograph Collection, Design Hotels, Gaylord Hotels, Le Méridien, Renaissance Hotels, Tribute Portfolio, Westin, Courtyard by Marriott, Fairfield Inn by Marriott, Four Points by Sheraton, Protea Hotels by Marriott, SpringHill Suites by Marriott, AC Hotels, Aloft Hotels, Moxy Hotels, Marriott Executive Apartments, Residence Inn by Marriott, TownePlace Suites by Marriott, Element by Westin