Job Summary: The Travel Consultant will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Travel Consultant Key Duties and Responsibilities:
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets
Qualifications, Skills and Experience:
The Travel Consultant must hold a Degree in Hospitality, Travel, Tourism, Business or relevant field
Candidates with personal travel experience will be preferred
Proven working experience as a travel consultant
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
Al Mulla group is a multi-disciplinary conglomerate, engaged in a wide spectrum of business activities. Founded in 1974, Al Mulla Group proudly operates several prestigious subsidiaries in the Middle East and has further plans of expanding in the region. Over the years, Al Mulla group has maintained comprehensive corporate governance in every sphere of investment it has embarked upon, and it continuous to focus on achieving industry benchmarks within its expanding portfolio.