Apr 28, 2018

Product Support-Marine Job Careers - Rolls-Royce

  • Rolls-Royce
  • Dubai - United Arab Emirates
Full time Engineering Jobs Maritime and Boating Jobs

Job Description

 

Job Title:  Product Support-Marine

Company Name: Rolls-Royce

Location: Dubai, United Arab Emirates (UAE)

 

Job Summary: The Product Support-Marine should have first-hand experience of MTU combustion engines and marine diesel engines repairs to join our team as Product Support- Marine in Dubai.

 

Key Duties and Responsibilities:  

  • Coordinate solutions to all technical queries from customers and dealers.
  • Be the technical expert representing MTU towards customers, dealers and third parties including trade shows, meetings and conferences.
  • Be swift and competent in delivering appropriate troubleshooting and diagnostic assistance.
  • Liaise with technical department from headquarters to seek advice, support and training.
  • Train, coach & guide both internal and external technicians.
  • Provide technical consultation on warranty reviews and approvals.
  • Guide and assist in improving overall technical competences (i.e. developing training schedule for technicians, improving tooling, enhancing standards, etc.).
  • Assist in building up special tools inventory.

 

Qualifications, Skills and Experience:

  • The applicant must hold a Degree in mechanical/industrial engineering or equivalent.
  • Five years of professional experience in PowerGen Technical Support/ Application engineering business.
  • Highly motivated self-starter with strong time management skills.
  • Experience in project management and international project business.
  • Strong technical experience of MTU, Cummins, Caterpillar or others with combustion engines (Diesel or Natural Gas).
  • Experience with marine engines and Power generation business (OEM, Packager, GenSet Manufacturer, etc.).
  • Experience in GAS engines is an advantage.
  • In-depth Mechanical and Electronics trouble shooting skills. 
  • Experience in delivering technical coaching and training.
  • Must have excellent communication skills with a strong customer service focus.
  • Must be an adaptable team player and able to work independently with a results-oriented work ethic.
  • No visa restrictions for GCC / MENA region, EU countries and able to travel on short notice.
  • Fluent in written and spoken English with local language / German being advantageous.

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