May 05, 2018

Private Banker, UAE Jobs - Citi Bank

  • Citi Group
  • Dubai - United Arab Emirates
Full time Admin, Secretarial and PA Jobs Banking and Financial Services Jobs Customer Service and Call Center Jobs Sales and Marketing Jobs

Job Description

Job Title:  Private Banker, UAE

Company Name: Citi Bank  

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Private Banker’s role is to develop and deliver private and investment banking services to Ultra High Net Worth (UHNW) client’s within the Middle East UHNW market place.


Key Duties and Responsibilities:

Business Development:

  • Creates and executes a sales plan designed to acquire new target clients
  • Grows the number of new account relationships via collaboration with other Citi ICG businesses, customer referrals, marketing leads and self-generated leads etc.
  • Profiles and qualifies prospective clients, ensuring compliance with all legal and regulatory requirements

Build Client Relationships:

  • Demonstrates an in-depth understanding of clients’ businesses and sources of wealth generation
  • Anticipates events in a client’s life and business which have significant financial implications
  • Serves as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
  • Builds relationships with client families that cross generations to establish long-term connections to the CPB
  • Effectively manages client expectations regarding what can and cannot be executed on their behalf
  • Identifies potential sales opportunities with existing clients
  • Be proactive and have a consistent approach with clients

Develop Client Solutions:

  • Maintains a comprehensive understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
  • Uncovers needs that are not articulated or clearly expressed by the client
  • Brings together the appropriate product experts to develop long-term solutions that strengthen client relationships with the firm
  • Helps clients achieve broad financial and investment goals related to the creation, management, and transfer of wealth
  • Develops tailored solutions that address clients' unique investment, risk management, and financing/liquidity needs

Execute and Drive Results:

  • Sets challenging goals, regularly monitoring progress and making adjustments to achieve objectives
  • Plans and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction
  • Transfers or eliminate non-productive accounts in order to focus on clients who fit within the business strategy
  • Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Private Bank


  • Helps team members to acquire the experience necessary to establish credibility with clients and intermediaries
  • Good capacity for the development of relationship within the team
  • Demonstrates strong commitment to team success and place team goals above personal achievement
  • Encourages team members to work together to deepen client relationships and exceed sales goals
  • Aligns complementary experiences and skill sets of team members to maximize client effectiveness
  • Able to share, teach, learn, involve, motivate and lead

Build & Maintain Relationships with Business Partners, Colleagues and Staff:

  • Develops strong relationships and partners with support functions across the CPB to maintain control, find solutions and resolve issues
  • Follows standard procedures and advocates appropriate exceptions to standard practices when the bigger picture needs to be considered, and seeks or grants approvals as appropriate
  • Ensures compliance on regulatory requirements and minimizes any potential liability for Citigroup
  • Ensures strong controls and effective operational and administrative services
  • Sets an example of behaviour to all staff
  • Generates new ideas and new ways of making business helping the team to reach the objectives
  • Contributes team solutions and ideas for the business

Navigate the Citigroup Organization:

  • Partners with colleagues across the Citigroup network to leverage capabilities and share expertise
  • Advocates for the client, negotiating on their behalf with members of the Private Bank and Citigroup
  • Ensures clients are presented with seamless execution of internal processes and Citigroup services
  • Prioritizes issues that need to be escalated, getting the appropriate people involved to expedite resolution

Promote Integrity and Trust:

  • Understands and communicate the risk involved with various investment strategies
  • Establishes credibility and trust with all CPB colleagues, maintaining the highest standards of personal and professional integrity
  • Perseveres in delivering what is promised, even when obstacles arise
  • Flags and reports illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability

Technical Learning and Self Development:

  • Understands the broad array of products and services under the Citigroup umbrella
  • Applies an in-depth level of knowledge in several key investment and financing products
  • Develops expertise to identify business opportunities and address the unique needs of specific client segments
  • Keeps abreast of financial industry developments and current global market conditions
  • Presents and communicate complex financial concepts and investment strategies with the highest degree of professionalism
  • Seeks continuous improvement, admitting mistakes and changing behaviour based on feedback from clients and colleagues

Development Value: Exposure to all areas of the CPB and ICG business across Europe with the opportunity to develop within these areas


Qualifications, Skills and Experience:

  • The applicant must hold a University degree education
  • CFA or equivalent an advantage
  • Previous experience in UHNW Private Banking or Investment/Corporate Banking, specifically covering the UAE UHNW market
  • Proven knowledge of the target Private banking market with strong relationships to UHNW clientele in this market
  • Extensive experience in working with and/or leading client teams and transactions
  • Demonstrated track record in relationship acquisition
  • Proven success in building a new business, prospecting for new clients and business, identifying new business opportunities and closing transactions
  • Extensive experience in integrating and balancing diverse priorities
  • Extensive experience in selling sophisticated products, services and wealth planning structures, based on client needs
  • Experience in working on teams and influencing diverse resources and stakeholders
  • Extensive and proven experience in Private Banking, specifically on the UHNW market and the institutional/corporate banking market



  • Fluent English
  • Fluent Arabic an advantage
  • Excellent relationship building skills
  • Able to work as part of a team
  • Strong communication skills
  • Influencing Skills / Persuasiveness
  • Thrives in a business development environment
  • Used to work under pressure
  • Strong IT skills including Excel and Word
  • Creative and innovative
  • Able to multi-task and prioritise
  • Strong awareness of risk and compliance
  • Be proactive


Personal Competencies:

  • Strong business acumen and results orientation
  • Initiative
  • Drive and determination
  • Adaptability
  • Team player with team spirit
  • Strong ethical values


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