May 05, 2018

Demand Planner Jobs - Pfizer

  • Pfizer Inc.
  • Dubai - United Arab Emirates
Full time Purchasing Jobs Aviation, Transportation & Logistics

Job Description

Job Title:  Demand Planner

Company Name: Pfizer

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Demand Planner will ensure a detailed product demand forecast at sku level for assigned portfolio on a 36 month rolling horizon, and through detailed analysis and review ensuring the accuracy of the forecast is improved on a continual basis. The incumbent will align and work with Commercial and Finance stakeholders to ensure the Demand and Financial operating plans are aligned on an ongoing basis. The jobholder will work in close collaboration with Above Market Planning team, ensure best in class supply performance to the Gulf business enabling growth and supply continuity.

Adopt Demand Planning best practice and process improvement in areas such as statistical forecasting leveraging SAP DP, use of market intelligence, excellence in Sales and Operations Planning, proactive inventory management and obsolescence mitigation 


Key Duties and Responsibilities:

Demand Planning:

  • To execute a collaborative process with the local teams in all activities surrounding generation of both short-term and long-term demand forecast for assigned portfolio.
  • Review, consolidate and submit a monthly forecast (36-month forward looking) in SAP APO-DP for private market and institutional demand segments in-line with defined planning timelines.
  • Optimize forecast accuracy both at the detail and aggregate level ensuring use of all available market intelligence (e.g. market trends, promotional activity, brand forecast review process), and fully leverage the FERCA process for root cause evaluation and exception management.
  • Proactively manage in-market sales in collaboration with commercial colleagues and conduct IMS/TMS conversions for budgeting and forecasting purposes.
  • Work in close collaboration with Commercial and Finance teams to ensure robust and ongoing reconciliation and alignment between the Operational forecast and Financial Planning process, in particular to support Op Plan and Latest Estimate updates.
  • Orchestrate and facilitate key forums to support demand plan generation including BFR meetings, Market S&OP, Plant, Product Change Management and New Product launch meetings, regulatory and submissions reviews as needed.
  • Proactively work with the Above Market Planners (AMP) to maintain correct master data, ensure all supply chain agreements correctly reflect market requirements and ensure all relevant SKUs are appropriately maintained in the demand planning system.

Supply Assurance

  • Work in close collaboration with AMP team ensuring the appropriate replenishment plans and inventory management for the market (incl. ELC and in transit inventories) ensuring optimal inventory according to agreed distributor inventory requirements and / or planning parameters of Pfizer in – market inventory.
  • Review and endorse supply chain agreements and all parameters therein in close collaboration with Above Market Planning (AMP) team.
  • Pursue inventory objectives aligned with Global, Regional, and Local targets.
  • Work closely with AMP team in managing aging inventory and work with Commercial, Finance and regulatory colleagues to develop mitigation plans to minimize obsolescence risk.
  • Identify with AMP team root causes for Supply/ Obsolescence issues to ensure that corrective actions are put in place and embedded across the organization.  
  • Validate with AMP team the monthly Supply Plan that supports the business forecast considering lead time, safety stocks and shelf life requirements.
  • Proactively manage the impact of Global, Regional and Local supply issues, coordinating with and escalating to AMP, to ensure timely resolution and proper communication with all stakeholders.
  • Proactively communicate to AMP team on market intelligence and dynamics affecting supply planning and work closely with AMP colleagues to generate appropriate Market Supply Alerts as and when needed to inform stakeholders of potential supply interruption

Logistics & Order Management:

  • Monitor logistics operations for products supplied directly from ELC.
  • Monitor the ELC order tracking file as appropriate.
  • Contribute to the weekly financial period estimate reporting process.
  • Other key SC process accountabilities:

Demand Planning process:

  • Contribute to the alignment and consistency of demand planning practice
  • Contribute to Market Excellence in Demand Planning capabilities
  • Participate and contribute to the AfME Demand Planning community of practice.    

PCM – Product Change Management:

  • Plan and coordinate Product Source changes, New Product launches, loss of exclusivity, etc. utilizing the AMP toolsets for PCM.
  • Ensure that supply plans proposed by AMP are aligned with registrations and regulatory changes.
  • Work in close collaboration with AMP planners to ensure all proposed changes, localization projects and future business development projects are aligned with business and operational planning.

Sales & Operations Planning (S&OP)

  • Participate and / or drive Monthly Market S&OP process with cross functional participation from Business Units, Regulatory, Finance, Sales, Marketing with the objective of improving/optimizing supply chain operations and meeting financial targets.
  • Ensure appropriate demand and supply balancing, providing updates on identified gaps, defining and presenting mitigation plans to all key stakeholders for support and endorsement as required.
  • Sales Operations accountability for distributor inventory management (and/ or Pfizer owned inventory as appropriate) and replenishment in accordance with agreed contractual conditions, in close collaboration with AMP team, commercial and customer service team.

Operational Excellence: Participate and / or drive ongoing process improvement & efficiency of the work flow of all supply chain operations through strategic thinking and collaboration.

People: Close coordination/communication between different internal/external stakeholders


Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree preferably in Business Administration, Operations Management, Supply Chain or Logistics Management
  • MBA degree is an advantage
  • Logistics/ Supply Chain qualification preferred
  • Five years of experience in similar roles in supply chain in a multinational organization and/ or pharmaceutical industry is required
  • Strong supply chain management experience including: forecasting, supply planning, inventory management, international trade (import, export, customs)
  • Knowledge of the Pharmaceutical industry and healthcare environment preferred.
  • Proven ability to work in a complex matrix organization with issue resolution skills.
  • Communication & Influence – strong interpersonal skills required to interact with various levels of management to deliver required outcomes.
  • Business Acumen – is knowledgeable about the pharmaceutical industry and healthcare environment and key factors to business success.
  • Strong data analysis and PC skills are required.
  • Solution-oriented and problem solving mindset.
  • Incumbent must be fluent both written and verbally in English and regional/local languages is preferable


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