Job Summary: The MCC Engineer will support the MCC function by acting as the focal point for all maintenance to be performed in the UAE, Hubs and Outstations on 24/7 basis; assist in leading the MCC operations ensuring timely availability and continued airworthiness of Air Arabia fleet and 3rd Party aircrafts in accordance with business requirements, GCAA/CAA rules and regulations, and as per Air Arabia policies, procedures, and approved quality standards.
Key Duties and Responsibilities:
Supports the manager in the identification, assessment, reporting and monitoring of the various types of technical defects on the Air Arabia fleet, ensuring all AMP tasks are carried timely and efficiently and that all aircrafts are maintained within agreed technical standards whether they are airborne or on ground
The MCC Engineer supports the Engineering Planning and Development, STP, and QA teams in executing long-term/ short-term planning and in monitoring of fleet maintenance operations ensuring aircrafts are timely and “safely maintained and released” to service
Prioritizes, and manages the allocation of work packages of all tasks amongst corresponding teams whilst following up on timeliness and efficiency in the delivery and handover of tasks executed
Acts proactively, takes corrective preventive measures to avoid any problems or defects that might threaten the airworthiness of the fleet and delay operations
The MCC Engineer provides technical guidance to Line, Base, Outstations’ maintenance staff and MROs, on 24/7 basis, ensuring service is executed in conformity, within approved timeframes, and as per GCA/CAA regulations, Air Arabia approved quality standards, and Manufacturer’s Manuals
Delivers optimum technical support and guidance to pilots and cabin crew whilst on flight or on ground; immediately responds to flights coverage with flexibility to schedule changes to cover function-related operations
Ensures prompt and accurate recording and documenting of any maintenance tasks performed including Radio Communication on the logbook of each aircraft. Guides the Pilots and Cabin Crew on formalities adopted in recording and generating related reports
Assists the MCC Manager, Stakeholders in UAE, Hubs, and Outstations in monitoring the daily flights technical performance, records, data and incidents; effectively and timely communicates necessary information related to identifying/rectifying defects affecting the operational performance as per proper channel
Provides reports on trends of technical performance and recommends corrective measures to ensure no re-occurrence. Assists in Internal/External audit practices within the MCC to ensure abidance by guidelines and regulations
Supports the Manager Training and Standards in the MCC Team’s needed technical training ensuring staff compliance with licensing regulatory requirements. Conducts necessary technical training, coaching, mentoring and assessments for Air Arabia/03rd Party certifying engineers, instructors and technicians including Initial, Recurrent, Technical Checks, ETOPs, Transit, Human Factor, etc.
Handles emergency cases across the entire network and recommends solutions utilizing available resources in the respective area; in case of AOG, grounds, if necessary, an aircraft as per adopted procedures; holds sessions to communicate incidents and share experiences with MCC Engineers, Technical Instructors, and maintenance staff
Maintains effective and accurate communication with service providers, suppliers and MROs, generates periodic reports with feedback to MCC Manager on service providers’ performance and quality of services
Qualifications, Skills and Experience:
The applicant must hold a Bachelor’s degree in Aircraft Engineering/Aeronautical or equivalent; alternately a diploma in the related field from a recognized university or engineering college combined with needed experience and exposure
10 + years’ experience in engineering maintenance in the Aviation industry, 3 years of which in Maintenance Control Center in a similar capacity
Holds/has held the corresponding type-rating maintenance releasing license, other aircraft types are a plus
Holder/has held Maintenance Engineer’s member license type AME from an ICAO state is an advantage
Has direct working experience with Civil Aviation Authorities, preferably GCAA; familiar with all rules and regulations of GCAA pertaining to the Engineering Maintenance, policies, procedures, manuals and licensing
Experienced in leading a team in with heavy work-load schedules and ad-hoc scenarios
A very good knowledge and exposure on airline and Flight Operations formalities and standard regulations; good understanding of Flight crew thought process
Very good knowledge and working exposure to Quality Assurance /Safety/Internal & External Audit functional operations and practices related to and affecting maintenance
A balanced personality, composed, capable of dealing with emergencies with efficiency and commitment to successful safe results
Capable of using technology systems & tools; proficient in Microsoft Office.
Fluent in English and Arabic Languages. (Non-Arabic speakers to be considered based on Line Manager’s approval only).
How to Apply:
Please apply for the position by sending us a copy of your updated resume clearly mentioning in the subject line: ABY18-MCC Engineer
NB: UAE nationals will be given preference over other nationality applicants
Air Arabia is the Middle East and North Africa's first and largest Low Cost Carrier (LCC). We fly you to over 120 destinations spread across the Middle East, North Africa, Asia and Europe. We offer you comfort, reliable and value for money air travel across our network and with our value preposition "Fly More", we help you to fly more often to more places at your own convenience!