Location: Al Raha Beach Hotel, Abu Dhabi, United Arab Emirates (UAE)
Job Summary: The Service Attendant - F&B will work under the guidance of the Outlet/Restaurant Manager or delegate carries out the requests for the smooth running of the outlet to the required standards.
Key Duties and Responsibilities:
Organizes Mis en Place.
Cleans and prepares condiments.
Obtains adequate quantities of linen from the linen room as per the request sheet.
Follows the set service standards while serving the guest.
Ensures sufficient quantities of crockery, cutlery, china and glassware is available prior to the service operation.
Ensure orders are thoroughly checked before serving to the guest.
Assists the Captain at all times.
Ensures proper stacking of trays on the side station.
To take note of the menus including the daily specials.
Interacts with guests in each of the outlets to solicit comments.
Communicates with the Outlet Manager/Head Waiter any difficulties, guest comments and other relevant information.
To maintain discreet observation of guests for signals where they may need assistance.
Demonstrates the 12-Service Excellence Basics.
Keeps updated with new products in the market.
The Service Attendant - F&B HR Responsibilities:
Attends all hotel trainings as required.
Adheres to all HR and hotel policies and procedures.
Continually strives to improve self; knowledge and skills.
To actively use up selling techniques at every opportunity in order to maximize sales opportunities.
In coordination with the Restaurant Cashier, ensure that all guest checks are accurate and processed according to hotel standards.
Actively participates in energy saving and recycling initiatives.
Attends all required management meetings.
Ensure that the appropriate standards of conduct, dress, hygiene, uniform and appearance are maintained at all times.
The Service Attendant - F&B strictly follows the hotel FSMS Program, including the cleanliness of all restaurants and bars, personal hygiene standards for all food handlers and monthly Hygiene Audits. (Please refer to HACCP Hygiene and Sanitation.)
Actively participates in all EHSMS requirements.
To carry out any additional tasks and projects as requested by the Outlet/Restaurant Manager.
Strictly adheres to the hotel's Policy on Confidentiality and Ethics.
Qualifications, Skills and Experience:
The Service Attendant - F&B should hold be a High School Graduate
One year of experience in a similar capacity within 3 / 4 star hotels. Minimum of 1-Year experience in a similar capacity within 5-star hotels is desirable
Marriott International, Inc. is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led by his son, Executive Chairman Bill Marriott, and President and Chief Executive Officer Arne Sorenson. Marriott International is headquartered in Bethesda, Maryland, in the Washington, DC metropolitan area. It has more than 5700 properties in over 110 countries and territories around the world, over 1.2 million rooms (as of September 2016), and additional 195,000 rooms in the development pipeline. Some of their popular brands include: JW Marriott, Ritz-Carlton, St. Regis, Bulgari Hotels & Resorts, Edition Hotels, The Luxury Collection, W Hotels, Delta Hotels, Marriott, Marriott Vacation Club (MVC), Sheraton, Autograph Collection, Design Hotels, Gaylord Hotels, Le Méridien, Renaissance Hotels, Tribute Portfolio, Westin, Courtyard by Marriott, Fairfield Inn by Marriott, Four Points by Sheraton, Protea Hotels by Marriott, SpringHill Suites by Marriott, AC Hotels, Aloft Hotels, Moxy Hotels, Marriott Executive Apartments, Residence Inn by Marriott, TownePlace Suites by Marriott, Element by Westin