May 12, 2018

Personal Loans Product Manager Job Placement - Citi Group

  • Citi Group
  • Dubai - United Arab Emirates
Full time Banking and Financial Services Jobs Management and Executive Jobs

Job Description

Job Title:  Personal Loans Product Manager

Company Name: Citi Group   

Location: Dubai, United Arab Emirates (UAE)

 

Job Summary: The Personal Loans Product Manager will work with the Personal Loans Product head on the development and growth of the Loans business in UAE and Bahrain markets, developing strategies for acquisitions, deployment channels and partnerships and enhancing customer retention and digital transformation efforts. The role requires a strong team player who thrives in a demanding and fast-paced environment. The role provides exciting opportunities for any candidate to build a career in Citi UAE.

 

Key Duties and Responsibilities:  

Product Value Proposition:

  • Work on enhancing the product value proposition to distinguish Citi as a market leader in personal lending
  • Work with Country Marketing team to provide direction in devising, producing, and monitoring of advertising which will communicate the product value proposition
  • Analyze and update Pricing and fee related actions to ensure competitive market advantage while driving revenue growth

Acquisitions:

  • Drive acquisition, market share and optimize products’ sales and profitability
  • Work closely with multiple internal/external stakeholders like Sales and Distributions, Risk Management ,Marketing, Digital Banking, Legal, Compliance etc.to drive business growth initiatives
  • Risk Optimization- work with Risk Management team to identify opportunities on target market expansion and ticket size actions

Process re-engineering/ controls:

  • Implement process re-engineering, and improvement of systems and process gaps in order to expedite delivery of product to customers.
  • Ensure product’s day-to-day operations and new initiatives are in compliance with regulations and Citi’s internal policies through regular business control reviews such as MCAs and IA reviews

Business planning:

  • Implement process re-engineering, and improvement of systems and process gaps in order to expedite delivery of product to customers.
  • Ensure product’s day-to-day operations and new initiatives are in compliance with regulations and Citi’s internal policies through regular business control reviews such as MCAs and IA reviews

Leverage technology platforms for portfolio campaigns and effective campaign tracking:

  • Work closely with internal stakeholders to build digital capabilities of straight through processing of applications.
  • Work closely with Technology and other relevant stakeholders to ensure that any system changes functionality work as intended
  • Enhance Acquisitions / Existing customer management campaigns based on new digital/ campaign capabilities

 

Qualifications, Skills and Experience:

  • The applicant must hold an Undergraduate or higher degree in Business or Marketing
  • Three to five years of experience in Consumer Lending
  • Understanding of key product management principles
  • Strong planning, organizational, partner/relationship building and project management skills.
  • Strong communication and interpersonal skills
  • Strong analytical and finance skills
  • Project management skills
  • Arabic language skills are an advantage for this role

 

Personal Competencies:

  • Leadership and decision making qualities
  • Ability to influence others and work with peers across the organization
  • Team work
  • Strong Marketing and analytical skills

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