Lloyd’s Register (LR) is a global engineering, technical and business services organisation wholly owned by the Lloyd’s Register Foundation, a UK charity dedicated to research and education in science and engineering. Founded in 1760 as a marine classification society, LR now operates across many industry sectors like Energy and Management Systems, with over 8,000 employees based in 78 countries. We are helping businesses around the world to improve the safety, reliability, and performance of their assets as they tackle some of the largest and most complex challenges in the commercial world.
Job Summary: The Senior HR Advisor for the Middle East & Africa (ME&A) will support our Energy, Marine & Offshore, Business Assurance and Group/Non-specific Business streams and teams in the Middle East and Africa (ME&A) region. Based in our Dubai office and reporting to the HR Manager for ME&A, the role will provide excellent opportunities for both personal and professional development.
Key Duties and Responsibilities:
Provide advice and support to line managers and colleagues on cases referred to them via HR SSC which are:
Complex; and /or
Require country-specific knowledge or physical presence; and/or
Require long-term ongoing support; for example: disciplinary investigations, bullying cases, poor performance management, face to face exit interviews
Support delivery of core HR cycle activities [e.g Personal Performance Planning (PPP), Employee Opinion Survey (EOS)] including arranging logistics, facilitating calibration meetings, tracking and reporting progress on PPPs and liaising with third parties as required. Supporting managers as necessary with the processes.
Aim to find solutions that are cost-effective and support the overall financial targets of LR. The HR Advisor has a joint responsibility with the HR Manager/Area HR Manager to meet the assigned Area HR budgets.
Build relationships with HR Business Partners to understand business priorities and the details of relevant people and workforce plans, supporting of these.
Work closely with the local Operations Managers to understand the people risks to achieve their business objectives and work with them to implement activities to mitigate these.
Where no ‘in country’ specialists are available, support the delivery of specialist activities e.g. Recruitment, L&D, Reward etc., by liaising with the respective CoE HR Specialist colleague with specific local requests.
Provide coaching and support for line managers as they handle difficult employee relations issues and challenges.
Support managers with performance management processes and activities, equipping them to hold performance discussions and to support with the creation of improvement plans.
Supporting the training and upskilling of managers with HR and people activities. Completing inductions on HR processes and activities as appropriate for new managers. Provide compliance training as needed.
Review capability within the local area, liaising with HR Business Partners and CoE specialists contributing to the development of appropriate solutions.
In partnership with other HR Colleagues (HR Area Manager etc.) ensure that LR is kept up to date with legislative and other external changes from the geography and co-ordinate with external stakeholders e.g. external reporting etc.
Undertake HR projects and initiatives, working with HR and business customers, for example, running town hall meetings, researching activities and trends, implementing new policies or ways of working, supporting local restructuring activity or other change projects. To include supporting lawsuits, pay issues, and internal investigations.
Ensure that all HR services in the assigned countries are delivered in compliance with global policy and geographic employment legislative requirements.
Develop and maintain working relationships with key stakeholders e.g. with line managers, colleagues, and specialists.
Qualifications, Skills and Experience:
The Senior HR Advisor for the Middle East & Africa (ME&A) must hold a Bachelor’s degree in Human Resources, Psychology or Law. Having/currently working towards additional professional qualifications like CIPD, SHRM etc. will be advantageous.
Have at least 5 - 7 years of relevant Generalist HR knowledge and experience across several HR disciplines, ideally within a multinational or multicultural environment.
Strong knowledge of the HR processes and Labour laws in various countries in the Middle East & Africa.
Experience in dealing with employee relations issues and good knowledge of local employment legislation, works councils etc.
Able to build strong stakeholder management and excellent relationships internally and externally.
Ability to communicate effectively at different levels within the organisations and to influence successfully and openly at all levels – both inside our organisation and outside in the business.
Ability to understand and assess complex and sometimes unfamiliar situations, visualise solutions and see through to resolution.
Excellent communication skills, operationally proficient in English. Any additional language capability in a relevant language will be advantageous.
Lloyd’s Register (LR) is a global engineering, technical and business services organisation wholly owned by the Lloyd’s Register Foundation, a UK charity dedicated to research and education in science and engineering. Founded in 1760 as a marine classification society, LR now operates across many industry sectors, with over 9,000 employees based in 78 countries.
We have a long-standing reputation for integrity, impartiality and technical excellence. Our compliance, risk and technical consultancy services give clients confidence that their assets and businesses are safe, sustainable and dependable. Through our global technology centres and research network, we are at the forefront of understanding the application of new science and technology to future-proof our clients businesses.