Job Summary: The Officer, Government Relations provides first level advice, guidance, and handling on UAE visas, immigration and pension procedures required from various Ministries and Government entities during the onboarding and offboarding of expatriate employees.
Key Duties and Responsibilities:
Be well versed on required HR policies, procedures, and online government systems in order to provide advice on related and current practices and procedures at a basic level to the GRO unit and onboarding employees.
Be knowledgeable of the UAE’s Labour laws and procedures within Immigration and Ministry of Labour in order to process the required documents within agreed SLAs
Ensure timely completion of visa processes for employees and dependants whilst providing regular progress updates to the GRO unit and HRBPs. Address queries and complaints in a timely manner.
The Officer, Government Relations carries out minor tasks independently and complex tasks under supervision as and when required to provide professional Human Resources services in the GRO unit.
Develops own professional expertise by on-the-job and formal training and developing networking and contacts within Immigration, MOL and GPSSA.
Actively participates in regular team meetings to gain a broader awareness of departmental activities and to contribute to group discussions on potential improvements to existing procedures and systems and to resolve individual client problems.
Qualifications, Skills and Experience:
The applicant must hold a UAE National with Higher Secondary education
Expat with Diploma/ Bachelor’s degree
UAE experience required
Effective communication skills in English and Arabic
Good understanding of protocols and procedures to be compliant with UAE regulations and requirements
Commercial Bank of Dubai (CBD) has transformed into a progressive and modern banking institution. We are supported by a sturdy financial base led by a strong and stable management, as proven by our clients who have stood with us over the years. Today, we offer a full range of financial services to help our customers build and manage their finances.