Job Summary: The Field Supervisor- Modern Trade will manage a team of merchandisers and ensure that they are utilized efficiently and effectively. Delivering on in-store visibility objectives/fundamentals and maintaining smooth in-store operations are key performance indicators for this role.
Key Duties and Responsibilities:
Manage Resources Effectively & Efficiently
Set a journey plan for Merchandisers that delivers on the coverage target assigned and based on business need. Ensure Merchandisers are following the journey plan with discipline.
Ensure Merchandising resources are utilized efficiently, identify opportunities to utilize resources better, and opportunities to improve coverage, as long as the return on investment is justified.
Deploy/Manage any potential additional Event Resources (provided on exceptional basis) in an efficient and effective manner.
Plan Merchandisers leaves in a way to avoid overlapping, and have a replacement plan if needed.
Build Merchandisers Capability:
Ensure merchandisers classroom training is conducted on basic brand knowledge as well as other skills required for the job like communication and negotiation.
Ensure Merchandisers have the right on boarding program including clear job description, KPIs, responsibilities & accountabilities.
Provide on-the-job training for merchandisers on the field by shadowing them and providing feedback.
Merchandiser Career & Development:
Evaluate Merchandisers performance on frequent basis by providing action plan and feedback.
All Merchandisers should have a performance review conducted at least once a year.
Execute Store Service Level Agreements
Ensure Service Agreements are executed with each store.
Track execution of service agreements by store and highlight any discrepancy to channel head.
Enable Merchandiser to deliver Quality In-Store Execution
Through Merchandisers, ensure all agreement elements are executed across all stores both on-shelf, off-shelf and across all multi locations.
Maintain compliance tracking of all agreement elements and report to Key accounts team on frequent basis all discrepancies in execution vs agreement.
Deliver Competitor Reports
Share Competitor activity report on monthly basis with the sales and business development team.
Activities to capture include new launches, off-shelf displays and promotions, new POSM, pricing, leaflet inserts, planogram changes etc.
Qualifications, Skills and Experience:
The applicant must be a graduate with one year of relevant experience or High School Pass Out with 3 years’ relevant experience.
Transmed is a full service distributor, managing and controlling the entire distribution value chain. Our services cover supply chain, logistics, distribution, sales and promotions with best in class execution. Established in Lebanon since 1946, Transmed focused on the distribution of a very extensive range of Household and Personal Care Products from Procter & Gamble and Clorox, and in parallel developed the distribution of Food products starting with Mars confectionery range, and expanded it throughout the years to include McCain, Danone baby food, United Biscuits, Kellogg’s, Mondelez, Bahlsen, Perfetti, Siblou, Junior croissants, Castania kernels, Walkers biscuits as well as many other brands.