May 17, 2018

Bombardier Careers - Administrative Assistant, Customer Response

  • Bombardier
  • Dubai - United Arab Emirates
Full time Admin, Secretarial and PA Jobs Accounting and Auditing Jobs Banking and Financial Services Jobs

Job Description

Job Title:  Administrative Assistant, Customer Response

Company Name: Bombardier

Location: Dubai, United Arab Emirates (UAE)


Job Summary: The Administrative Assistant, Customer Response will thrive and grow into a great product or customer experience. Your ideas are our fuel.


Key Duties and Responsibilities:

  • Coordinate meetings, appointments, travel reservations and organize business trips.
  • The Administrative Assistant, Customer Response will act as a liaison between senior management, management, employees, and external stakeholders.
  • Produce and distribute letters, documents, presentations, and reports that require an extended knowledge of Microsoft Office software.
  • Support and coordinate the region’s governance process. Compile and update reports on departmental activities.
  • The Bombardier Administrative Assistant, Customer Response will also assist in managing the Director’s calendar and mail box, and follow-up on any actions and activities.
  • Maintain and follow-up on all monthly expenses, billing, organizational charts, and other special projects that may occur.
  • The Bombardier Administrative Assistant, Customer Response will also process expense claims for the Customer Support team.
  • Budget oversight, ensuring departmental expenditures and travel comply with policy guidelines.
  • Support with arrangements and coordination of meetings and events in the region (Customer Events, Airshows, Technical Briefings, All-Employee meetings, etc.).
  • Occasional international travelling may be required.


Qualifications, Skills and Experience:  

  • The Bombardier Administrative Assistant, Customer Response must hold a College Degree in business administration, finance or the equivalent.
  • At least five years of relevant experience.
  • Excellent verbal and written communications skills in English.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
  • Previous experience with SAP and knowledge of invoicing modules in SAP.
  • The Bombardier Administrative Assistant, Customer Response should have previous experience within aviation and familiarity with aviation vocabulary.
  • You are very organized, able to manage time effectively, and can demonstrate a high degree of autonomy when accomplishing you tasks.
  • You have proven capability to build and maintain professional relationships, and demonstrate strong communication skills.
  • Desirable organizational skills: flexibility and adaptably, ability to solve problems, and facilitate discussions.

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