Job Title: Officer – Telesales- Bancassurance
Company Name: RAKBANK
Location: Dubai, United Arab Emirates (UAE)
Job Summary: The Officer – Telesales- Bancassurance will solicit life (A&H) and general insurance products over the phone (outbound and inbound)
Key Duties and Responsibilities:
- Revenue generation through inbound and outbound telephonic solicitation for pre-underwritten Life and General Insurance products
- The Officer – Telesales- Bancassurance will accurately demonstrate product knowledge and answer customer queries (if any) related to product/benefit/service
- Ensure that T-A-T commitments are adhered to at all times
- The Officer – Telesales- Bancassurance will also handle customer’s service requests for associated products in a professional manner
- Generate leads from customer interactions to create future pipelines for business
- Help create goodwill and preserve company reputation
- To provide customer feedback on our propositions and suggest improvements
Qualifications, Skills and Experience:
- The Officer – Telesales- Bancassurance should have one year of experience in a telesales role
- Active listening and effective communication skills
- Highly self-motivated
- Must possess presence of mind and service oriented mindset
- Ability to thrive under a target-oriented environment