Job Summary: The Perfume Specialist is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.
Key Duties and Responsibilities:
Generate sales, while achieving line and sales targets, using skin care knowledge
Push skin care sales during events, promotions and launches
Sell-out target tracking at store level
Generate daily sales reports
Participation in achieving incentives
Post launch sales tracking at store level
Ensure monthly skin care sessions are reached
Ensure merchandising levels in the store are met as per the brand guidelines.
Build and maintain customer relationships in order to build strong loyalty
Address customers' queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations
Advise customers on product ranges best suited to their needs
Demonstrate usage and benefits of various Brands and products.
Ensure stock replenishment at all times
Report stock shortages using the stock order form
Ensure stock receipt as per set procedures.
Qualifications, Skills and Experience:
The Perfumes Specialist should have three to five years of experience in a similar filed
Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams.