May 28, 2018

Entry Level Waitstaff and Bartender Jobs - Etihad Airport Services - Catering - Airport Lounge

  • Etihad Airways
  • Abu Dhabi - United Arab Emirates
Full time Admin, Secretarial and PA Jobs Customer Service and Call Center Jobs Tourism, Travel and Hospitality Jobs

Job Description

Job Title:  Waitstaff and Bartender - Etihad Airport Services - Catering - Airport Lounge

Company Name: Etihad Aviation Group

Location: Abu Dhabi, United Arab Emirates (UAE)

 

Job Summary: The Etihad Airport Services - Catering - Airport Lounge provide superior five-star service during a shift to Etihad standards of excellence to ensure that guests have a pleasant and memorable Airport Lounge experience.

 

Key Duties and Responsibilities: 

Waitstaff

  • Prepare the mise-en-place for smooth operations –cutlery, crockery, glassware wiping & polishing.
  • Set-up buffet in a timely manner, maintaining the cleanliness and replenish as required
  • Maintain cleanliness of lounge, paying special attention to guest tables.
  • Be proactive to all guest requirements by maintaining constant guest contact, build relationships, and solicit feedback.
  • Refill and maintain the par stock for the operation. Requisition – receiving – storing - expiry – refilling
  • Fully comprehend menu preparation, presentations and offer alternatives for non-available items.
  • Control linen movement including counting, folding, dispatching and receiving.
  • Handle guest issues and report to team leader if it is above own competencies.
  • Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F & B.
  • Aware of the facilities offered in the Airport

Bartender: provide superior five-star beverage service during a shift to Etihad standards of excellence to ensure that guests have a pleasant and memorable bar experience.

  • Monitors setup, maintenance, cleanliness and safety of bar by ensuring operational standards set for all the equipment & processes are followed while maintaining constant guest contact to build relationship and handle guest complaints.
  • Maintain standards for bar including hygienic, aesthetic, appearance, ambiance, lights, table, chairs and equipment; as well as monthly reports.
  • Understands mixology and displays extensive knowledge of wines, beer, and spirits.
  • Operates bar with cleanliness, display, availability of wine, spirits, beers, and the buffet for presentation and temperature.
  • Provides service sequence and maintains the stipulated standards, e.g. GST (Greet, Smile, Thanks), order taking, beverage service, refilling, and clearance.
  • Inform Captain of any operational updates and follow-up.

 

Qualifications, Skills and Experience:

The Waitstaff and Bartender - Etihad Airport Services - Catering - Airport Lounge should have relevant skills and qualifications


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