May 28, 2018

Fresher Customer Service Jobs - Admissions Officer - Nord Anglia Education

  • Nord Anglia Education
  • Abu Dhabi - United Arab Emirates
Full time Admin, Secretarial and PA Jobs Customer Service and Call Center Jobs Education and Training Jobs

Job Description

Job Title:  Admissions Officer

Company Name: Nord Anglia Education

Location: The British International School Abu Dhabi, Abu Dhabi, United Arab Emirates (UAE)

 

Job Summary: The Admissions Officer will be responsible for driving the admissions programmes and processing the number of visits and applications from families and potential students.

 

Key Duties and Responsibilities: 

  • Take responsibility for assisting families in an individualised admissions process from enquiry to application including the admissions tours.
  • Act as the first point of contact for all admissions enquiries from potential or existing parents and organisations and to refer these to the Admissions Manager and Heads of School as appropriate.
  • Assist with the development and evaluation of admissions strategies for the school to deliver goals and enhance relationships with key stakeholders.
  • Lead the implementation and evaluation of the action plans to deliver the admissions strategies.
  • Work in partnership with the Marketing and Admissions team to implement Nord Anglia Education’s standards and expectations.
  • Gather and record feedback from both prospective and current parents by informal meetings and customer satisfaction surveys.

 

Qualifications, Skills and Experience:

The ideal candidate will have:

  • At least two years’ experience in a customer service industry (essential)
  • High level of international and inter-cultural understanding (essential)
  • Native English-speaking professional (essential)

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