Innovation Community Officer Job Opportunities - Etihad Airways

Job Title:  Innovation Community Officer

Company Name: Etihad Airways 

Location: Abu Dhabi, United Arab Emirates (UAE)

Job Summary:  The Innovation Community Officer is responsible for the conceptualization, delivery and management of innovation initiatives and events (both internal and external) to drive a culture of innovation within the Etihad Aviation Group, and to create a strong innovation community in the organisation. The role will require a mix of marketing, event management and project management expertise, with proven track record in stakeholder management and successful delivery of engagement activities.

Key Duties and Responsibilities: 

• Policies and procedures: Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Day-to-day operations: Supervise the standard and complex day-to-day operations to ensure that work processes are implemented as designed and in compliance with established standards and procedures.
• People Management: Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures
• Health and Safety: Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
• Health and Safety: Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

Specific Responsibilities

• Design and execute internal innovation initiatives to drive culture change and introduce new ways of working
• Conduct engagement reviews to ensure that culture change and innovation excitement is achieved across the organisation
• Lead initiatives to align Etihad’s external public image positively with innovation
• Develop and build an innovation ecosystem for Etihad which consists of partners both locally in UAE and globally

Qualifications, Skills and Experience: 

• Bachelor’s Degree required
• Project management certification (PMP/Prince 2) desired
• Agile/Design Thinking training desired
• 3-5 years of project/event/community management experience, ideally within an airline.
• Proven track record of end-to-end delivery of events (from design through to execution), with a focus on community management.
• Visual design/marketing experience desired.
• Strong knowledge of hospitality/aviation industry desired.
• Excellent planning capacity and coordination skills
• Excellent written and verbal communication skills with attention to detail
• Strong stakeholder management capability
• Strong strategic thinking, integration and problem solving skills