Jan 10, 2018
Job Title: Legal Solution Specialist – Contract Express (6 Months)
Company Name: Thomson Reuters
Location: Dubai, United Arab Emirates (UAE)
Job Summary: The Legal Solution Specialist supports execution of the wider sales strategy in MENA for Contract Express. This person supports the Specialist with technical conversations to achieve sales, address the growing demand for Contract Express and accelerate the growth of customer wins in MENA.
Key Duties and Responsibilities:
Support the growing Contract Express Opportunities through your technical competency, and wider market experience.
Deliver onsite demonstrations.
Support clients experience of the PoC.
Provide advice or training to users about the application systems functionality.
Specialist Training: Support the development of the Specialist skill set and development in Contract Express.
Provide support and advice to both existing customers and trial customers.
Pro-actively develop opportunities to assist with automation of customer documentation
Meet customer deadlines for the sales process and prioritise responses
Analyse customer problems and provide relevant solutions with appropriate responses.
Review and maintain existing support materials and process documents based upon practical experiences and emerging issues
Qualifications, Skills and Experience:
The applicant must hold an Undergraduate degree
Strong working knowledge of Contract Express
IT savvy, with familiarity and technical experience with Windows, Word, Excel and Outlook
Ability to take logical approach to problems, source and analyse information, develop solutions and provide succinct and clear advice to recipients
Pays high attention to detail, possibly with legal editorial background
Strong communication and presentation skills
Ability to travel
Dubai - United Arab Emirates